Department Manager - Ealing
Department Manager - Ealing

Department Manager - Ealing

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
  • Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
  • Benefits: Enjoy flexible hours, staff discounts, and global development opportunities.
  • Why this job: Be part of a diverse team reshaping the fashion industry with a customer-first approach.
  • Qualifications: Management experience in customer-facing roles and a passion for people and profitability required.
  • Other info: Availability includes weekends; no cover letter needed to promote inclusivity.

The predicted salary is between 28800 - 43200 £ per year.

This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board. Company Description H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here. Job Description This is a permanent position offering 39 hours per week. The position is based in the H&M Ealing. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience. Key Responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers. You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. You analyse and follow up on Sales & Profit KPI’s for your department. You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers’ safety. Qualifications We are looking for people who have: Management experience in a customer-facing environment. Previous experience of leading and managing teams. A passion for profitability and people. A Customer-first mindset. Additional Information Availability 7 days fully flexible, weekends included. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. #J-18808-Ljbffr

Department Manager - Ealing employer: H&M Group

At H&M Group, we pride ourselves on being an exceptional employer, particularly in our Ealing location, where we foster a vibrant and inclusive work culture. Our commitment to employee growth is evident through extensive development opportunities and a supportive environment that encourages team collaboration and individual success. With attractive benefits like a staff discount across all our brands and participation in the H&M Incentive Program, we ensure that our employees feel valued and motivated to contribute to our mission of re-imagining fashion.
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Contact Detail:

H&M Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Department Manager - Ealing

✨Tip Number 1

Familiarize yourself with H&M Group's values and mission. Understanding their commitment to sustainability and customer experience will help you align your vision with theirs during the interview.

✨Tip Number 2

Prepare examples from your past management experience that showcase your ability to lead teams and drive sales. Highlight specific instances where you improved team performance or customer satisfaction.

✨Tip Number 3

Demonstrate your passion for profitability by discussing strategies you've implemented in previous roles to enhance sales and manage costs effectively. This will show your potential value to the team.

✨Tip Number 4

Be ready to discuss how you prioritize health and safety in a retail environment. Sharing your approach to maintaining a safe workplace will resonate well with H&M's standards and values.

We think you need these skills to ace Department Manager - Ealing

Leadership Skills
Team Management
Customer Service Orientation
Sales and Profit Analysis
Performance Evaluation
Training and Development
Health and Safety Compliance
Legal Knowledge
Communication Skills
Problem-Solving Skills
Flexibility and Adaptability
Passion for Retail
Analytical Skills
Time Management

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with H&M Group's values and mission. Highlight how your personal values align with their commitment to sustainability and customer experience in your application.

Highlight Relevant Experience: Emphasize your management experience in customer-facing environments. Provide specific examples of how you've led teams and improved sales or customer satisfaction in previous roles.

Showcase Your Leadership Skills: Discuss your approach to team development and performance evaluation. Mention any training or mentorship experiences that demonstrate your ability to support and grow your team.

Focus on Customer-Centric Mindset: Illustrate your customer-first mindset by sharing instances where you prioritized customer experience in decision-making. This will resonate well with H&M's focus on delivering a Customer First Experience.

How to prepare for a job interview at H&M Group

✨Show Your Leadership Skills

As a Department Manager, it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully led teams in the past, focusing on your approach to motivating and developing team members.

✨Emphasize Customer Experience

Highlight your commitment to delivering a customer-first experience. Be prepared to discuss strategies you've implemented to enhance customer satisfaction and how you measure success in this area.

✨Know Your KPIs

Familiarize yourself with key performance indicators related to sales and profit. Be ready to discuss how you've analyzed and acted upon these metrics in previous roles to drive business growth.

✨Demonstrate Flexibility and Availability

Since the role requires full flexibility, express your willingness to work weekends and adapt to the store's needs. This shows your commitment to the team's success and aligns with the company's expectations.

Department Manager - Ealing
H&M Group
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  • Department Manager - Ealing

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2026-12-20

  • H

    H&M Group

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