Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a department to enhance sales and deliver an exceptional customer experience.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy flexible hours, staff discounts, and global development opportunities.
- Why this job: Be part of a diverse team reshaping the fashion industry with a customer-first approach.
- Qualifications: Management experience in customer-facing roles and a passion for profitability and people are essential.
- Other info: Availability required 7 days a week, including weekends.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board. Company Description H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Job Description This is a permanent position offering 39 hours per week. The position is based in the H&M Brent Cross store. As a Department Manager, you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience. Key responsibilities: You lead with a vision to secure the best experience for all our colleagues and customers. You evaluate your team’s performance, provide regular feedback, and support succession through their development and training. You analyse and follow up on Sales & Profit KPI’s for your department. You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees’ and customers’ safety. Qualifications We are looking for people who have: Management experience in a customer-facing environment. Previous experience of leading and managing teams. A passion for profitability and people. A Customer-first mindset. Additional Information Availability 7 days fully flexible, weekends included. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. Inclusion & Diversity At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. #J-18808-Ljbffr
Department Manager - Brent Cross employer: H&M group
Contact Detail:
H&M group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Brent Cross
✨Tip Number 1
Familiarize yourself with H&M's values and mission. Understanding their commitment to sustainability and customer experience will help you align your vision with theirs during the interview.
✨Tip Number 2
Prepare examples from your past management experience that showcase your ability to lead teams and drive sales. Highlight specific instances where you improved team performance or customer satisfaction.
✨Tip Number 3
Demonstrate your passion for profitability by discussing strategies you've implemented in previous roles to enhance sales and manage costs effectively. This will show your potential value to the team.
✨Tip Number 4
Be ready to discuss how you prioritize health and safety in a retail environment. Share any relevant experiences that illustrate your commitment to creating a safe workplace for both employees and customers.
We think you need these skills to ace Department Manager - Brent Cross
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Department Manager position at H&M. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your management experience in customer-facing environments. Provide specific examples of how you've led teams and improved sales or customer satisfaction.
Show Your Passion: Express your passion for profitability and people in your application. Share anecdotes that demonstrate your customer-first mindset and how you have successfully created positive experiences for both customers and team members.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at H&M group
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples from your past experiences where you successfully motivated your team and achieved results.
✨Emphasize Customer Experience
Since the role focuses on delivering a Customer First Experience, be ready to discuss how you've prioritized customer satisfaction in previous roles. Share specific instances where your actions led to improved customer feedback or sales.
✨Know Your KPIs
Familiarize yourself with key performance indicators related to sales and profit. Be prepared to discuss how you have analyzed and acted upon these metrics in your previous positions to drive success.
✨Highlight Your Flexibility
The job requires full availability, including weekends. Make sure to express your willingness to work flexible hours and share any relevant experiences that showcase your adaptability in a fast-paced retail environment.
