At a Glance
- Tasks: Provide excellent customer service and administrative support in recovering criminal fines.
- Company: Join HM Courts and Tribunal Service, a vital part of the justice system.
- Benefits: Flexible working options, competitive salary, and job security.
- Other info: Permanent position with opportunities for career advancement.
- Why this job: Make a real difference in delivering justice while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 29000 € per year.
General Information
- Salary: £25,582
- Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
- Location: Sheffield
- Region: Yorkshire and the Humber
- Closing Date: 26-Jan-2026
- Post Type: Permanent
- Civil Service Grade: AO
- Number of jobs available: 2
- Reserve List: 12 Months
- Job ID: 13507
Job description
Proud to serve. Proud to keep justice going. Our Administrative Officers within Criminal Fines Collection and Enforcement (Enforcement) provide excellent customer service, administrative support and decision-making to recover criminal fines and financial penalties imposed by the Courts.
About us
Enforcement is a key function within HM Courts and Tribunal Service (HMCTS) and plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. We are also responsible for compliance of Confiscation Orders imposed by the Crown Courts.
Admin Officer in Sheffield employer: HM Courts & Tribunals Service
As an Admin Officer with HM Courts and Tribunal Service in Sheffield, you will be part of a dedicated team that plays a vital role in upholding justice. We offer a supportive work culture that values flexibility, allowing for full-time, part-time, and job share options, alongside opportunities for professional growth within the Civil Service. Join us to make a meaningful impact while enjoying competitive benefits and a commitment to your development in a dynamic environment.
Contact Detail:
HM Courts & Tribunals Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Officer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the field of administration or those who work at HMCTS. A friendly chat can open doors and give us insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administrative tasks. We want to show how our skills align with the role of an Admin Officer, so let’s nail those responses!
✨Tip Number 3
Research the organisation! Understanding HMCTS's mission and values will help us tailor our answers and demonstrate our commitment to delivering justice. Plus, it shows we’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you shine during the process.
We think you need these skills to ace Admin Officer in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Admin Officer role. We want to see how you can contribute to our mission of delivering justice!
Showcase Your Customer Service Skills:Since this role involves providing excellent customer service, be sure to include examples of how you've successfully handled customer interactions in the past. We love seeing real-life scenarios!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HM Courts & Tribunals Service
✨Know Your Role
Make sure you understand the responsibilities of an Admin Officer within Criminal Fines Collection and Enforcement. Familiarise yourself with how this role supports the justice system, as it shows your genuine interest and commitment to the position.
✨Showcase Your Customer Service Skills
Since the role involves providing excellent customer service, prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your ability to communicate effectively and empathise with others.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making skills and ability to handle sensitive situations. Think of scenarios where you had to make tough choices or manage conflicts, and be ready to discuss how you approached them.
✨Research HMCTS and Its Values
Take some time to learn about HM Courts and Tribunal Service and its mission. Understanding their values and how they align with your own can help you articulate why you're a great fit for the team and the impact you hope to make.
