Team Leader - Leeds

Overview

General Information
Salary £29,303 - £31,061
Working Pattern Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach External
Location Leeds
Region North East
Closing Date 13-Nov-2025
Post Type Permanent
Civil Service Grade EO
Number of jobs available 1
Reserve List 12 Months
Job ID 9730

Descriptions & requirements

Job description

Proud to serve. Proud to keep justice going.

Our Team Leaders play a critical role in helping deliver justice. This role will enable you to demonstrate and develop your leadership skills. You will be responsible for making sure your team deliver excellent administrative support to recover criminal fines and financial penalties imposed by the Courts.

About Us

Criminal Fines Collection and Enforcement (Enforcement) is a key function within HM Courts and Tribunal Service (HMCTS). Enforcement plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.

We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

Your role

Leading your team, you’ll focus on the team’s area of work, making sure that work is prioritised and organised and your team is fully skilled to meet objectives. As an effective Team Leader, you recognise the importance of the team’s overall wellbeing and can motivate your team to succeed.

You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team. Your keen eye for detail and desire for continuous improvement is key to your success. Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.

This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We’re committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others.

Your Skills And Experience

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer-focused environment.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent communication, organisational and prioritisation skills
• A strong ability to prioritise workloads and adapt to changing priorities.

For a full job description, please read the supporting document included below before applying.

Further details

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Non-contractual hybrid working may be available, but arrangements will be determined by the business and will only be available when it has been established that delivering the service from home can be done effectively. We cannot facilitate requests for a particular work from home/working in the office schedule.

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, when they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

The Leeds office offers a service between 09:00 - 17:00 Monday to Friday and you will be required to work between these times on a scheduled basis.

Occasional Travel To Other Courts

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

Skilled Worker Visa

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you are looking to apply for a Skilled Worker Visa for the first time. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements which, where business need allows, is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

For current MoJ employees, your base location will need to be changed to the nearest viable office to your home postcode, either at a HQ building, JCC or JSO within the National Office Network and moved to its locations respective pay scale.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on \'modernised\' terms in their current post or onto \'unmodernised\' MoJ terms if they are on \'unmodernised\' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, when they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

• Annual Leave
  Annual leave is 25 days on appointment and will increase to 30 days after five years service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year.
• Pension – The Civil Service offers a choice of pension schemes.
• Training – The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks – The opportunity to join employee-run networks for minority groups and allies.
• Support – Family Friendly policies, flexible benefits, childcare considerations, paid paternity/adoption/maternity leave, and more.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition. If you feel the recruitment process breached the recruitment principles you may raise a formal complaint in the order specified.

Recruitment contacts

Please quote the job reference 9730 when contacting MoJ or HMPPS for assistance.

Selection process

Statement of Suitability and Interviews will assess Leadership, Communications and other required behaviours. Interviews are expected in Leeds in early December.

Nationality rules

This job is broadly open to several groups as outlined in the Nationality Rules.

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Important

This description retains information about visa sponsorship, working arrangements, and civil service policies as provided. For more details on eligibility and requirements see the official government pages linked in the original description.