At a Glance
- Tasks: Support compliance and data quality in the HM Courts & Tribunals Service.
- Company: Join a vital public service making a difference in people's lives.
- Benefits: Enjoy flexible working, competitive salary, and generous annual leave.
- Other info: Opportunities for career growth and professional development in a supportive environment.
- Why this job: Be part of a team that ensures justice is accessible and effective.
- Qualifications: Experience in data management and strong communication skills required.
The predicted salary is between 25300 - 26700 £ per year.
This vacancy is only available to existing Civil Service employees and employees of accredited non-departmental public bodies (NDPBs). Please review the Eligibility section before you apply.
General Information
- Salary: £29,303 - £31,061
- Working pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working
- Location: Aldershot, Barnstaple, Basingstoke, Bath, Bodmin, Bournemouth, Bristol, Cheltenham, Exeter, Gloucester, Havant, Newport (Isle of Wight), Newton Abbot, Plymouth, Poole, Portsmouth, Salisbury, Southampton, Swindon, Taunton, Torquay, Truro, Weston-super-Mare, Weymouth, Winchester, Yeovil
- Closing Date: 10-Nov-2025
- Post Type: Permanent
- Civil Service Grade: EO
- Number of jobs available: 1
- Reserve List: 12 Months
- Job ID: 11219
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, helping people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.
About The Role
The Compliance and Data Quality Support Officer will work to support HMCTS’s compliance requirements and data quality under the leadership of the Regional Support Unit (RSU). The role reports to the Regional Performance Lead and provides administrative and analytical support to ensure compliance and data quality reporting requirements and practices are embedded within a region. This includes acting as a first point of contact for front-line regional staff undertaking compliance and data quality reporting to provide advice, resolve issues and escalate key findings. The role also involves monitoring courts’ completion of required reports and undertaking analysis to visualise and present this to the Regional Performance Lead. This work supports the Regional Delivery Director and Service Owner in improving compliance and data quality across the region, by ensuring courts regularly monitor and report on key compliance and quality indicators.
Accountable To
The Regional Performance Lead For Monitoring Data Quality Activity Reporting:
- Monitor the completion of required data quality activity reports on a weekly, monthly, and quarterly basis, undertaken by geographically dispersed frontline staff.
- Develop a virtual community of frontline staff undertaking data quality reporting, ensuring they are supported and guided effectively. Develop and maintain effective means of regular communication that enables you to provide direction and guidance and allows staff to escalate issues and queries as required.
- Produce management information and insight relating to compliance and data quality activity reporting within your region. Identify trends and issues that require resolution and communicate these to decision-makers. Regularly present this to the Performance Lead.
- Liaise with the wider network of Compliance and Data Quality Support Officers to provide responses to queries where information is already recorded or known in the corporate memory.
- Provide advice and guidance on compliance and data quality matters escalated to you by frontline staff. Decide when necessary to escalate issues further for senior staff awareness and involvement.
Application Lead Criterion: Making Effective Decisions. A sift based on this behaviour may be held if a large number of applications are received.
Additional Information
The post holder will be based at one of our HMCTS sites in the South West Region. Occasional travel across the region may be required.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s) and reviewed regularly. Applications for part-time working will be considered; however, due to the nature of the role, the minimum hours would be 30 hours per week over 5 days.
Reserve List information
The reserve list for this campaign will be managed in accordance with location preferences and we will appoint in merit list order for each location. A locational reserve list will be held for 12 months for candidates who meet the role’s benchmark. Please indicate preferences only if you are prepared to work there.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship if you are applying for a Skilled Worker Visa for the first time. The Department cannot sponsor you unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, raise this during vetting checks and eligibility will be assessed accordingly. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and the United Kingdom. You can read more about Skilled Worker visas and eligibility criteria.
Benefits
The MoJ offers a range of benefits including: Annual Leave, Pension, Training, Networks, and other family-friendly policies.
Diversity & Inclusion
The Civil Service is committed to attracting, retaining and investing in talent.
Contact Information
MoJ: 0345 241 5359 (Mon-Fri 8am-6pm) or email. Please quote job reference 11219. HMPPS: 0345 241 5358 (Mon-Fri 8am-6pm) or email. Please quote job reference 11219.
Regional Compliance & Data Quality Support Officer in Aldershot employer: HM Courts & Tribunals Service (HMCTS)
As a part of the HM Courts & Tribunals Service, we pride ourselves on being an excellent employer dedicated to public service and making a meaningful impact in people's lives. Our flexible working arrangements, commitment to employee development, and supportive work culture foster an environment where staff can thrive while contributing to the vital mission of delivering justice across the South West region. With a focus on diversity and inclusion, we offer a range of benefits including annual leave, pension schemes, and training opportunities that empower our employees to grow and succeed.
Contact Details:
HM Courts & Tribunals Service (HMCTS) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Compliance & Data Quality Support Officer in Aldershot
✨Tip Number 1
Network like a pro! Reach out to current or former employees of HMCTS on LinkedIn. Ask them about their experiences and any tips they might have for the application process. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with compliance and data quality practices relevant to HMCTS. We recommend jotting down examples from your past work that showcase your skills in these areas, as they'll come in handy during those tricky questions.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you get comfortable with articulating your thoughts and experiences clearly. Plus, it’s a great way to receive constructive feedback before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have additional resources and tips available there to help you stand out from the crowd.
We think you need these skills to ace Regional Compliance & Data Quality Support Officer in Aldershot
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who will be reading your application. Tailor your language and examples to resonate with the values and mission of HM Courts & Tribunals Service. Show us that you’re not just another applicant, but someone who genuinely cares about making a difference in people’s lives.
Be Clear and Concise:When it comes to written applications, clarity is key! Use straightforward language and avoid jargon where possible. We want to see your skills and experiences shine through without having to sift through unnecessary fluff. Keep it focused and to the point!
Highlight Relevant Experience:Make sure to showcase any experience that aligns with the role of Compliance & Data Quality Support Officer. Whether it’s previous roles or specific projects, let us know how your background prepares you for this position. We love seeing how your past can contribute to our future!
Check Your Work:Before hitting that submit button, give your application a thorough once-over. Typos and grammatical errors can distract from your message. We want to see your attention to detail, so take the time to proofread and ensure everything is polished and professional. And remember, apply through our website for the best chance!
How to prepare for a job interview at HM Courts & Tribunals Service (HMCTS)
✨Know Your Compliance Basics
Before the interview, brush up on the key compliance and data quality principles relevant to HM Courts & Tribunals Service. Understanding the basics will help you answer questions confidently and show your commitment to public service.
✨Showcase Your Analytical Skills
Prepare examples of how you've used analytical skills in previous roles. Be ready to discuss how you’ve monitored data quality or resolved compliance issues, as this will demonstrate your ability to support the Regional Performance Lead effectively.
✨Engage with Frontline Staff Scenarios
Think about potential scenarios where you might need to provide advice to frontline staff. Practise how you would approach these situations, focusing on communication and problem-solving skills, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the current challenges the team faces regarding compliance and data quality. This shows your interest in the role and helps you understand how you can contribute.
