Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential admin support and customer service to court users and judiciary.
- Company: Join HM Courts & Tribunals Service, a key player in the justice system.
- Benefits: Enjoy 25 days annual leave, private pension, and family-friendly policies.
- Why this job: Make a difference in the justice system while developing your skills.
- Qualifications: Friendly, detail-oriented, and great at communication and multitasking.
- Other info: Permanent role with extensive training and career growth opportunities.
The predicted salary is between 25582 - 31900 £ per year.
Join to apply for the Admin Officer - Manchester Tribunals role at HM Courts & Tribunals Service (HMCTS).
General Information
- Salary: £25,582
- Working Pattern: Full Time, Part Time, Part Time/Job Share
- Location: Manchester, Region North West
- Closing Date: 10-Dec-2025
- Post Type: Permanent
- Grade: AO
- Jobs Available: 11 (Reserve list 12 months)
- Job ID: 11989
Job Description
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. They support the administration of criminal, civil and family Courts and Tribunals in England and Wales.
Your Role
Tribunals are specialist courts that hear a wide range of cases, such as tax, employment, immigration and asylum. You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the tribunal system or support other functions within HMCTS.
Your Skills and Experience
- Friendly and approachable manner
- Excellent attention to detail
- Good written and verbal communication skills
- Proactive and effective customer support by phone and email
- Organised, prioritises efficiently, multi-tasking and adapts to various software packages
- Ability to work in a busy environment and help court users navigate the justice system
Statement of Suitability
A sift based on the statement of suitability may be held if a large number of applications are received. Please refer to the attached ‘Admin Officer Job Description.docx’ for detailed criteria.
Eligibility
Not eligible for new Skilled Worker visas under current immigration rules. Applicants must have or be eligible to maintain the legal right to live and work in the UK.
Benefits
- Annual leave: 25 days (increases to 30 days after five years)
- Private pension scheme offered by the Civil Service
- Extensive training and development opportunities
- Family-friendly policies such as reduced hours or job sharing
- Paid parental leave (paternity, adoption, maternity)
Applications
All applications are considered in accordance with the Civil Service Commission's recruitment principles. For more information on applying as a candidate with a disability or long-term condition, please view the provided resources.
Admin Officer - Manchester Tribunals employer: HM Courts & Tribunals Service (HMCTS)
Contact Detail:
HM Courts & Tribunals Service (HMCTS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer - Manchester Tribunals
✨Tip Number 1
Network like a pro! Reach out to current or former Admin Officers at HMCTS on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills match what they’re looking for, especially in customer service and attention to detail. We want to show them we’re the perfect fit!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking smart can boost our confidence. Plus, it shows we take the opportunity seriously. Let’s make a great first impression!
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a nice touch that keeps us on their radar. We can express our enthusiasm for the role and remind them why we’re the best choice!
We think you need these skills to ace Admin Officer - Manchester Tribunals
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the Admin Officer role. Use keywords from the job description to show we’re on the same page!
Craft a Strong Statement of Suitability: This is your chance to shine! Clearly explain why you’re the perfect fit for the role, focusing on your attention to detail and customer service skills. Remember, we want to see how you can support court users effectively.
Show Off Your Communication Skills: Since good written communication is key for this role, make sure your application is clear and concise. We want to see that you can communicate effectively, both in writing and verbally.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all applications efficiently.
How to prepare for a job interview at HM Courts & Tribunals Service (HMCTS)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Officer role and its responsibilities. Familiarise yourself with the types of cases handled by the tribunals and think about how your skills can contribute to providing excellent administrative support.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your written and verbal communication skills. Practice answering common interview questions clearly and concisely, and consider how you would handle various customer service scenarios.
✨Highlight Your Organisational Skills
The ability to multitask and stay organised is crucial for an Admin Officer. Prepare examples from your past experiences where you successfully managed multiple tasks or adapted to changing priorities, showcasing your attention to detail and efficiency.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, training opportunities, or the challenges faced in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
