Team Leader — Justice Admin & Customer Service in London
Team Leader — Justice Admin & Customer Service

Team Leader — Justice Admin & Customer Service in London

London Full-Time 33551 - 35564 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team to deliver top-notch admin support and customer service.
  • Company: Join a dynamic government department in London.
  • Benefits: Competitive salary, hybrid working options, and professional development opportunities.
  • Why this job: Make a difference in public service while developing your leadership skills.
  • Qualifications: Experience in administration and strong communication skills required.
  • Other info: Full-time role with some weekend work and great career growth potential.

The predicted salary is between 33551 - 35564 £ per year.

A government department in London is looking for a Team Leader to manage administrative support and ensure excellent service delivery. The role requires strong leadership skills, an ability to motivate teams, and provide operational oversight.

Candidates should have administrative experience and excellent communication skills. This full-time position includes opportunities for professional development and requires some weekend work.

Expect a salary range between £33,551 - £35,564, with hybrid working options available.

Team Leader — Justice Admin & Customer Service in London employer: HM Courts & Tribunals Service (HMCTS)

Join a dynamic government department in London that prioritises employee growth and development while delivering exceptional service to the community. With a supportive work culture, flexible hybrid working options, and a commitment to professional advancement, this role as Team Leader offers a rewarding opportunity to lead a motivated team in making a real difference. Enjoy competitive salaries and the chance to enhance your leadership skills in a meaningful environment.
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Contact Detail:

HM Courts & Tribunals Service (HMCTS) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader — Justice Admin & Customer Service in London

Tip Number 1

Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.

Tip Number 2

Prepare for the interview by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers, showcasing your experience and how you’ve motivated teams in the past.

Tip Number 3

Showcase your communication skills during the interview. Be clear and concise, and don’t forget to ask insightful questions about the team dynamics and operational challenges they face.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Team Leader — Justice Admin & Customer Service in London

Leadership Skills
Team Motivation
Operational Oversight
Administrative Experience
Excellent Communication Skills
Customer Service Skills
Professional Development
Flexibility for Weekend Work
Hybrid Working Adaptability

Some tips for your application 🫡

Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams in the past and any specific examples of operational oversight you've provided.

Communicate Clearly: Excellent communication is key for this role. Use clear and concise language in your application. We appreciate straightforwardness, so avoid jargon and get straight to the point about your skills and experiences.

Tailor Your Application: Make your application stand out by tailoring it to the job description. We’re looking for candidates who understand the importance of administrative support and customer service, so reflect that in your writing.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at HM Courts & Tribunals Service (HMCTS)

Know Your Leadership Style

Before the interview, take some time to reflect on your leadership style and how it aligns with the role. Be ready to share specific examples of how you've motivated teams in the past and the impact it had on service delivery.

Showcase Your Administrative Skills

Prepare to discuss your administrative experience in detail. Think about the tools and processes you've used to enhance efficiency and how you can apply those skills to support the department's goals.

Communicate Clearly and Confidently

Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or using video to refine your delivery and ensure you come across as confident and approachable.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the team dynamics, professional development opportunities, or the challenges the department faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Team Leader — Justice Admin & Customer Service in London
HM Courts & Tribunals Service (HMCTS)
Location: London
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