At a Glance
- Tasks: Support the CEO by managing their diary, correspondence, and key priorities.
- Company: Join HM Courts & Tribunals Service, making a difference in justice administration.
- Benefits: Enjoy generous leave, pension schemes, and flexible working arrangements.
- Why this job: Be part of a high-performing team during a transformative period in justice.
- Qualifications: Experience in diary management and strong communication skills required.
- Other info: Opportunity for career growth and networking with senior leaders.
The predicted salary is between 34000 - 43000 £ per year.
Salary Ā£40,014 ā Ā£42,859 | Role Type: Permanent | Working Pattern: Full-time | Location: London, 102 Petty France, SW1H 9AJ | Vacancy ID: 13517 | Closing Date: 23-Jan-2026
Eligibility
Only existing Civil Service employees and employees of accredited nonādepartmental public bodies (NDPBs) are eligible to apply. Please review the Eligibility section before submitting an application.
About HM Courts & Tribunals Service (HMCTS)
HMCTS administers criminal, civil and family courts and tribunals in England and Wales. The organisation supports service users, colleagues and businesses to access lifeāchanging justice.
About The Team
The CEO's Office is a small, highāperforming team that provides strategic and operational support to the Chief Executive. You will collaborate with senior leaders across HMCTS, the Ministry of Justice and the judiciary to deliver key priorities during a period of major transformation.
Responsibilities
- Administer the CEO's diary, inbox and agenda, prioritising tasks and anticipating needs.
- Monitor emails and correspondence, highlight urgent matters and ensure issues progress in line with the CEO's priorities.
- Coordinate arrangements for visits, meetings and events, including the CEO's programme of court and tribunal visits.
- Act as a key point of contact for internal and external stakeholders, including senior judiciary and government officials.
- Provide administrative and business support to the CEO (travel, accommodation, briefing materials).
- Work with the Senior Business Manager to track actions, maintain momentum on key priorities and contribute to reporting activities.
- Develop an understanding of the CEO's style and preferences to support time management and communication.
- Fulfil secretariat duties for meetings chaired by the CEO as required.
- Build and maintain a wide network of relationships to facilitate effective outcomes.
- Undertake any other duties reasonably requested by line management, commensurate with the grade and responsibilities.
Essential Skills and Experience
- Proven experience managing diaries and prioritising for senior leaders.
- Excellent organisational skills and attention to detail, capable of handling multiple tasks at pace.
- Strong written and verbal communication skills with confidence at all levels.
- Ability to negotiate, influence and build relationships across a wide network.
- Proactive, adaptable and confident decisionāmaking in a fastāchanging environment.
- Sound judgement, able to spot emerging issues and act on initiative.
- Calm, dependable and professional under pressure.
- Team player who models the Department's values of openness, humanity, togetherness and purpose.
- Discretion and ability to handle confidential matters.
Application Process
- Submit an anonymised CV in a simple text format.
- Provide a concise statement of suitability (⤠500 words), using realālife examples and, if possible, the STAR format.
- Include a behaviour example (⤠250 words) illustrating the Civil Service Behaviour "Delivering at Pace".
- Include key qualifications and relevant experience with dates.
- Ensure all evidence is truthful and factually accurate; plagiarism is prohibited.
Interview Stage
Successful candidates will be invited to an ināperson interview at 102 Petty France, London (SW1H 9AJ). The interview will assess:
- Roleāplay scenario on "Making Effective Decisions" (details sent one week prior).
- Behavioural questions on "Delivering at Pace", "Managing a Quality Service" and "Communicating and Influencing".
- One experienceābased question related to the person specification.
Working Pattern & Travel
Fullātime position with occasional travel to HMCTS sites as required.
Benefits
- Generous annual leave (25 days, increasing to 30 days after five years).
- Competitive contributory pension scheme.
- Childcare benefits and support schemes for caregivers.
- Season ticket and bicycle loans.
- Flexible working arrangements ā hybrid working permitted for up to 60% of time at office.
Equal Opportunities
HMCTS and the Ministry of Justice are committed to diversity and inclusion. The role is open to UK nationals, EU nationals, Commonwealth, Swedish, Norwegian and other eligible groups as specified in the Civil Service Nationality Rules.
Contact Information
MoJ Recruitment Team: 0345 241 5359 (MonāFri 8amā6pm) or email. Quote reference 13517 when contacting.
Executive Assistant to the CEO, HMCTS in London employer: HM Courts & Tribunals Service (HMCTS)
Contact Detail:
HM Courts & Tribunals Service (HMCTS) Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Executive Assistant to the CEO, HMCTS in London
āØTip Number 1
Network like a pro! Reach out to current or former employees at HMCTS on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
āØTip Number 2
Prepare for that interview! We should practice common questions related to 'Delivering at Pace' and 'Communicating and Influencing'. Role-playing with a friend can help us nail those responses.
āØTip Number 3
Showcase our organisational skills! During the interview, we can share specific examples of how we've managed multiple tasks effectively. This will highlight our ability to thrive in a fast-paced environment.
āØTip Number 4
Apply through our website! Itās the best way to ensure our application gets noticed. Plus, we can tailor our CV and statement of suitability directly to what HMCTS is looking for.
We think you need these skills to ace Executive Assistant to the CEO, HMCTS in London
Some tips for your application š«”
Craft a Stellar CV: Your CV is your first impression, so make it count! Keep it simple and in plain text, highlighting your relevant experience and skills that align with the Executive Assistant role. Remember, we want to see how youāve managed diaries and supported senior leaders.
Nail Your Statement of Suitability: This is your chance to shine! Use real-life examples to showcase your skills and experiences, ideally in the STAR format. Weāre looking for clear evidence of how you can deliver at pace and manage multiple tasks effectively.
Show Off Your Communication Skills: Strong written communication is key for this role. Make sure your application is clear, concise, and free from jargon. We want to see how you can communicate confidently at all levels, so let your personality come through!
Be Honest and Authentic: Integrity is crucial, so ensure all your information is truthful and accurate. Plagiarism is a no-go! We value authenticity, so be yourself and let us know why youāre the perfect fit for the CEOās office.
How to prepare for a job interview at HM Courts & Tribunals Service (HMCTS)
āØKnow the CEO's Style
Before your interview, do some research on the CEO's communication style and preferences. Understanding how they operate will help you tailor your responses and demonstrate that you can effectively support their needs.
āØMaster the STAR Technique
When preparing for behavioural questions, use the STAR (Situation, Task, Action, Result) technique to structure your answers. This will help you provide clear, concise examples of how you've delivered at pace and managed quality services in previous roles.
āØStay Calm Under Pressure
Given the fast-paced environment of HMCTS, practice staying calm and collected during role-play scenarios. Think about how you would handle unexpected challenges and be ready to showcase your decision-making skills.
āØBuild Your Network
Highlight your ability to build relationships across various levels. Prepare examples of how you've successfully collaborated with senior leaders or stakeholders in the past, as this will show your capability to thrive in a high-performing team.