Bailiff Manager - Leicester

General Information

• Salary: £29,303 - £31,061
• Working Pattern: Full Time, Part Time, Flexible Working
• Location: Leicester, Region: East Midlands
• Closing Date: 31-Mar-2026
• Post Type: Permanent
• Civil Service Grade: EO
• Number of jobs available: 1
• Reserve List: 12 Months
• Job ID: 15717

About Us

Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people's lives to deliver justice. If this sounds like you, please apply. HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Joining us is a chance to play a pivotal role in the smooth running of our courts, which give people and businesses access to potentially life‑changing justice. Not only will your work be of crucial importance for those who use our services, you’ll be able to build a varied, challenging and rewarding career.

The Key Purpose of the Role is to:

• Manage and plan the workload of an autonomous field team which executes warrants in accordance with HMCTS instructions.
• Manage the deployment of bailiffs and manage individual performance to achieve the most effective/efficient use of resources and effective disposal of business.
• Ensure Governance and Assurance around the safe and secure receipt, accounting and transfer of both money and personal data.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using Lean TIBs, SOPs and other continuous improvement tools.
• Assist in the delivery of performance against targets.

Driving Requirements

Driving is an essential part of the job role and in order to apply you must:

• Be fit to drive and have a valid EU or UK Driving licence.
• Have access to, and be able and ready to use your own car for work purposes; we will not be able to progress you to appointment if you do not have a vehicle at the point of offer.
• If you have a UK licence, after completion of your probation period, you have the option to take part in the Departments car leasing scheme.

For insurance purposes:

• Drivers of lease vehicles, pool or hire cars must have a UK driving licence for over 12 months.
• Drivers using their own car must have insurance for work related travel.
• All work mileage is paid for in accordance with the allowances in place, as amended from time to time.

What Do We Need From You?

• A driving licence.
• A road worthy vehicle is essential for the role.

Location

This post is based at Leicester County Court, 90 Wellington Street, Leicester, LE1 6HG and will require travel across the Leicester Area on a regular basis. The post holder may also be occasionally required in the wider East Midlands region.

Operational Role

This is an operational role that is customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.

Part Time / Job Share

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job‑sharing working patterns, as they meet the demands of the role and business needs and are agreed prior to appointment. For this particular role a minimum of 30 hours per week would be considered to meet the needs of the business.

Lead Criterion

A sift based on the lead behaviour (Leadership) may be held if a large number of applications are received.

Additional Information

The MoJ offers Hybrid Working arrangements if business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation), a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO).

Benefits

• Annual Leave: 25 days on appointment and will increase to 30 days after five years service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year.
• Pension: The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks: The opportunity to join employee‑run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed directly to senior management.
• Support: A range of Family Friendly policies such as opportunities to work reduced hours or job share.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.

Diversity & Inclusion: The Civil Service is committed to attract, retain and invest in talent wherever it is found.

A Great Place to Work for Veterans: The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria.

Redeployment Interview Scheme: Civil Service departments are expected to explore redeployment opportunities before making an individual redundant.

Civil Service Nationality Rules: This Job Is Broadly Open To The Following Groups: UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS).

Reserve List: A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information: If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or email. Please quote the job reference 15717.