At a Glance
- Tasks: Serve justice by supporting individuals in challenging situations as a bailiff.
- Company: Join HM Courts & Tribunals Service, a key part of the UK Justice System.
- Benefits: Enjoy flexible working, 25 days annual leave, and training opportunities.
- Why this job: Make a real difference in people's lives while developing your career in the Civil Service.
- Qualifications: Excellent communication skills and a full UK driving licence required.
- Other info: Dynamic role with varied challenges and opportunities for growth across the East Midlands.
The predicted salary is between 22000 - 29000 £ per year.
Overview
General Information Salary £25,582; Working Pattern Full Time, Part Time, Flexible; Vacancy Approach External; Location Derby, Leicester, Lincoln, Northampton, Nottingham; Region East Midlands; Closing Date 27-Feb-2026; Post Type Permanent; Civil Service Grade AO; Number of jobs available 4; Reserve List 12 Months; Job ID 14321.
Descriptions & requirements
Proud to Serve. Proud to keep justice going.
As a bailiff you will play a vital role in the UKs Justice System working on the front line, dealing with people who are at some of the most challenging points of their lives.
About Us
HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, ensuring justice works for everyone. Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.
Assessed Behaviours Are
- Making Effective Decisions
- Managing a Quality Service
- Communicating & Influencing
Your role
We understand that this role will not suit everyone, but if you like a dynamic job that has different challenges each day, a bailiff role may suit you. To be a successful bailiff, you will be an excellent communicator. You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations. As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters. You must be able to demonstrate empathy for court users, be non-judgmental but focused on carrying out your role whilst fully respecting the customers that you meet. You will be able to plan your days to manage your workload but be able to cope and adapt with plans changing at short notice.
We give you the option of using your own car or, following successful completion of your probation period, a lease car, (UK driving licence required for a lease car) so a full licence entitling you to drive permanently in Great Britain is essential. Fuel allowances are paid. You will receive full PPE and safety training to give you the knowledge and confidence to conduct your bailiff duties successfully. You should be familiar with using IT and be comfortable with receiving training on the courts case management systems.
If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied, then working as a bailiff may be the job for you. Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and develop your career within the Civil Service.
Location
These posts will be based at Lincoln County Court, 360 High Street, Lincoln, LN5 7RL or Northampton Combined Court, 85-87 Lady\’s Lane, Northampton NN1 3HQ or Leicester County Court, 90 Wellington Street, Leicester, LE1 6HG or Derby Combined Court Centre, Morledge, Derby, DE1 2XE or Nottingham County Court, 60 Canal St, Nottingham NG1 7EJ.
Further Information & Working Arrangements
The Bailiff role in HMCTS currently attracts a £2,000 per annum allowance. The Bailiff allowance is role specific, non-pensionable and can be reviewed, removed and/or changed at any time without notice. Standard full-time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing patterns and will consider applications in accordance with the MoJ Flexible Working policy. Applications for part-time working would be considered; minimum hours are 30 hours per week over 4 days.
Skilled Worker Visa: From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship unless you have held a Skilled Worker visa continuously since before 22 July 2025. Further information on eligibility and right to work is provided in the job details.
Benefits
- Flexible working options and hybrid working where feasible
- A range of benefits including pension, annual leave, and other family-friendly policies
- Access to flexible benefits, private arrangements, and employee networks
Application & Selection
Experience is assessed via CV or Work History and Statement of Suitability. Specific licence requirements: A Driving Licence entitling you to drive permanently in Great Britain. Statement of Suitability asks you to explain why you are suitable, with examples linked to essential criteria: communication, service delivery, handling difficult conversations, providing clear information, and helping others.
Interview stage: Interviews will be held in person in the week commencing 16th March 2026. Requests for alternate dates or virtual interviews will be considered in exceptional circumstances or as part of a reasonable adjustment. Strengths will be assessed but are not shared in advance.
Other
For more information on nationalities and eligibility, see the Civil Service Nationality Rules. A reserve list may be held for up to 12 months. If you require assistance, please contact MoJ or HMPPS as listed in the official job contact section.
Advisories: Use of Artificial Intelligence in applications is regulated; all content must be original or properly cited. This job description is aligned with the official posting and may reference attachments and external links which are not reproduced here.
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Bailiff - East Midlands employer: HM Courts & Tribunals Service (HMCTS)
Contact Detail:
HM Courts & Tribunals Service (HMCTS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bailiff - East Midlands
✨Tip Number 1
Get to know the role inside out! Research what a bailiff does and the challenges they face. This will help you speak confidently about how you can contribute to the team during interviews.
✨Tip Number 2
Practice your communication skills! As a bailiff, you'll need to handle tough conversations with empathy. Role-play with a friend or family member to get comfortable with explaining sensitive situations.
✨Tip Number 3
Network like a pro! Connect with current or former bailiffs on LinkedIn or at local events. They can provide insider tips and might even give you a heads-up about job openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the application process right there.
We think you need these skills to ace Bailiff - East Midlands
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the bailiff role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills: As a bailiff, excellent communication is key. Use your written application to demonstrate your ability to convey information clearly and empathetically. We’re looking for candidates who can handle challenging situations with grace.
Be Honest and Authentic: We appreciate authenticity! Be open about your experiences and motivations for applying. This role isn’t for everyone, so if you feel it’s a good fit for you, let us know why in your application.
Apply Through Our Website: Don’t forget to submit your application through our official website. It’s the best way to ensure we receive your details directly and can process your application smoothly. We can’t wait to hear from you!
How to prepare for a job interview at HM Courts & Tribunals Service (HMCTS)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand what being a bailiff entails. Familiarise yourself with the responsibilities, especially around communication and empathy, as these are crucial in this role. Research HM Courts & Tribunals Service to grasp their values and how they operate.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle challenging situations. Think of examples from your past where you've had to communicate effectively or manage a crisis. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Flexibility
This role requires adaptability, so be ready to discuss how you manage changing workloads and unexpected challenges. Share specific instances where you've successfully navigated last-minute changes or worked independently in dynamic environments.
✨Demonstrate Empathy and Non-Judgment
As a bailiff, you'll encounter people in difficult situations. Highlight your ability to remain non-judgmental and empathetic. Prepare to discuss how you would approach sensitive conversations and ensure that you respect the dignity of those you interact with.