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For Companies At a Glance
- Tasks: Provide essential admin support and customer service in a dynamic court environment.
- Company: Join HM Courts & Tribunals Service, dedicated to delivering justice.
- Benefits: Enjoy 25 days annual leave, flexible working, and extensive training opportunities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: A supportive workplace with a commitment to diversity and inclusion.
The predicted salary is between 22000 - 30000 £ per year.
General Information
Salary £25,582 Working Pattern Full Time, Part Time, Flexible Working Vacancy Approach External Location Nottingham Region East Midlands Closing Date 03-Oct-2025 Post Type Permanent Civil Service Grade AO Number of jobs available 5 Reserve List 12 Months Job ID 10073
Descriptions & requirements
Proud to serve. Proud to keep justice going
Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management.
About Us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, helping people and businesses access potentially life-changing justice. We\’re looking for individuals who are committed to public service and making a difference in people\’s lives to deliver justice.
Your role
Tribunals are specialist courts whose judges and members hear a wide range of cases, such as tax, employment, and immigration and asylum. Tribunals often sit as a panel, incorporating a legally qualified Tribunal Judge as well as panel members with specific areas of expertise.
You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the tribunal system or provide support to other functions within HMCTS.
Your Skills And Experience
With a friendly and approachable manner, you\’ll have excellent attention to detail and good written and verbal communication skills. You have a desire to deliver proactive and effective support to customers by phone and email.
Benefits
- Annual Leave: 25 days on appointment and will increase to 30 days after five years service.
- Pension: The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
- Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
- Support: A range of Family Friendly policies, access to flexible benefits, paid paternity, adoption and maternity leave, and free annual sight tests for employees who use computer screens.
Diversity & Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
A Great Place to Work for Veterans
The Making the Civil Service a Great Place to work for veterans initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs.
Civil Service Nationality Rules
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
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Administrative Officer - Nottingham employer: HM Courts & Tribunals Service (HMCTS)
Contact Detail:
HM Courts & Tribunals Service (HMCTS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Officer - Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the field, attend events, and connect with current or former employees of HMCTS. You never know who might give you the inside scoop on job openings or even put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how your skills align with the responsibilities of an Admin Officer. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've provided excellent support in previous roles. This will demonstrate your commitment to helping others, which is key for a role at HMCTS.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making your job search a breeze.
We think you need these skills to ace Administrative Officer - Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Administrative Officer. We want to see how you can bring value to HMCTS, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, it’s crucial to demonstrate your written communication skills. Use clear and concise language in your application, and make sure to proofread for any typos or errors – we’re all about attention to detail!
Be Genuine and Personable: We love a friendly approach! Let your personality shine through in your application. Share why you’re passionate about public service and how you can contribute to making a difference in people’s lives at HMCTS.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and the application process there.
How to prepare for a job interview at HM Courts & Tribunals Service (HMCTS)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administrative Officer at HMCTS. Familiarise yourself with the types of cases tribunals handle and think about how your skills can contribute to providing excellent administrative support.
✨Showcase Your Communication Skills
Since this role requires good written and verbal communication, prepare examples that demonstrate your ability to communicate effectively. Think of situations where you've successfully resolved issues or provided support to customers, as these will highlight your suitability for the role.
✨Emphasise Attention to Detail
Attention to detail is crucial in administrative roles. Be ready to discuss specific instances where your attention to detail made a difference, whether it was catching an error in documentation or ensuring accurate data entry. This will show that you take pride in your work.
✨Express Your Commitment to Public Service
HMCTS values individuals who are dedicated to making a difference in people's lives. Prepare to share why you want to work in public service and how you can contribute to delivering justice. This passion can set you apart from other candidates.
