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For Companies At a Glance
- Tasks: Support court users, manage cases, and provide essential administrative support.
- Company: Join HM Courts & Tribunals Service, a key player in the justice system.
- Benefits: Enjoy 25 days annual leave, pension options, and extensive training opportunities.
- Why this job: Make a difference in the justice system while developing your skills.
- Qualifications: Looking for detail-oriented individuals with strong communication and organisational skills.
- Other info: Hybrid working available, fostering a flexible work-life balance.
The predicted salary is between 25582 - 31900 £ per year.
General Information
- Salary: £25,582
- Working Pattern: Full Time (37 hrs/week) – Part Time (22 hrs/week) available
- Location: Lancaster Courthouse, North West
- Post Type: Permanent – Civil Service Grade AO
- Closing Date: 09-Feb-2026
About HM Courts & Tribunals Service (HMCTS)
HMCTS administers criminal, civil and family courts in England and Wales. We support users and colleagues across the justice system.
Your Role
As an Admin Officer you will support court and tribunal users, progress cases and provide operational administrative support. Responsibilities include:
- Prepare papers and files for court, tribunals, hearings and meetings.
- Create and update records in the internal computer system.
- Result outcome accurately and record statistics.
- Check and verify documents, records, claims and returns against criteria.
- Collect and assemble information for reports and statistical analysis.
- Communicate with the public, judiciary and other court users.
Skills and Experience
We are looking for a friendly, detail-oriented individual with:
- Excellent written and verbal communication.
- Strong organisational and prioritising skills.
- Ability to multi-task in a busy environment.
- Experience using computer systems and software packages.
- Proactive customer service support via phone and email.
Working Arrangements
Full time: 37 hrs/week (minimum 30 hrs for part time). Hybrid working available – at least 60% of working time in the office.
Benefits
- Annual leave: 25 days (increase to 30 days after five years)
- Pension: Choice of Civil Service pension schemes.
- Training: Extensive range of staff development opportunities.
Equality, Diversity and Inclusion
We welcome applicants from all backgrounds and are committed to providing an inclusive workplace.
Admin Officer - Lancaster Courthouse employer: HM Courts & Tribunals Service (HMCTS)
Contact Detail:
HM Courts & Tribunals Service (HMCTS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer - Lancaster Courthouse
✨Tip Number 1
Network like a pro! Reach out to people in the legal and administrative fields, especially those connected to HMCTS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to admin roles. Think about how your skills match what they’re looking for, like your organisational skills and customer service experience.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with common software used in admin roles. If you can demonstrate your ability to handle their internal systems, you’ll stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Admin Officer - Lancaster Courthouse
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Admin Officer role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Communication Skills: Since excellent written communication is key for this role, take the time to proofread your application. Clear, concise language will help us see your attention to detail and professionalism.
Highlight Your Organisational Skills: In your application, give examples of how you've successfully managed multiple tasks or projects. This will demonstrate your ability to thrive in a busy environment, which is crucial for the Admin Officer position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to us directly and allows you to keep track of your application status easily.
How to prepare for a job interview at HM Courts & Tribunals Service (HMCTS)
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Admin Officer role at HM Courts & Tribunals Service. Familiarise yourself with the key responsibilities like preparing court papers and managing records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent written and verbal communication is crucial for this role, prepare examples of how you've effectively communicated in previous jobs. Think about times when you had to explain complex information clearly or handle customer queries. Practising these examples will help you shine during the interview.
✨Demonstrate Your Organisational Skills
The ability to multi-task and stay organised is key for an Admin Officer. Come prepared with specific instances where you successfully managed multiple tasks or projects. You could even create a mini 'day-in-the-life' scenario to illustrate how you'd prioritise your workload in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, the work culture, or the challenges faced by the Admin Officers. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
