At a Glance
- Tasks: Prepare court files, manage video hearings, and support court users with a friendly approach.
- Company: Join the Ministry of Justice in a dynamic and supportive environment.
- Benefits: Enjoy 25 days annual leave, flexible working, and extensive training opportunities.
- Other info: Hybrid working options available, with a focus on work-life balance.
- Why this job: Make a real difference in the justice system while developing your skills.
- Qualifications: Good communication skills and ability to multitask in a fast-paced setting.
The predicted salary is between 21500 - 30000 € per year.
Overview
General Information: Salary £25,582. Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working. Vacancy Approach: External. Location: Dartford, South East. Closing Date: 04-Nov-2025. Post Type: Permanent. Civil Service Grade: AO. Number of jobs available: 1. Reserve List: 12 Months. Job ID: 11060.
Responsibilities
- Preparing paper and digital files for court, tribunals, hearings and meetings which may include some manual handling.
- Administration of Cloud Video Platform hearings.
- Ushering / Clerking.
- Judicial Liaison including set up and use of video hearing equipment.
- Creating and updating records on our in-house computer system and data input.
- Resulting courts accurately, interpreting accurately the information required on a court file.
- Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
- Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc.
- Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations.
Your Skills And Experience
With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.
Please refer to the job description attachment for more information.
Further Details
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, subject to meeting the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy.
For candidates invited to interview, the interview will be conducted in person at Medway County Court, Gun Wharf, Chatham, ME4 4AR.
Occasional Travel
Occasional travel within Kent and London HMCTS sites will be required for cover when needed. Travel expenses will be paid in accordance with organisational policies.
Visa And Right To Work
From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria. If you believe you meet the eligibility criteria and have received a provisional job offer, please raise this during vetting checks. You must have the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules. For more information see government guidance on Skilled Worker visas.
Working Arrangements
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. You will be expected to spend a minimum of 60% of your working time in an office, subject to local estate capacity. Some roles may not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s).
Benefits
- Annual Leave: 25 days on appointment, increasing to 30 days after five years’ service; part-time and job-share leave pro-rated.
- Pension: Civil Service pension schemes available.
- Training: Extensive training and development opportunities.
- Networks: Employee networks to provide advice and support (minority groups, caring responsibilities, women, LGBTQ+).
- Flexible working hours and family-friendly policies.
- Support: Access to flexible benefits, childcare guidance, and paid leave policies.
Other
Selection process includes Statement of Suitability and Technical questions. Interview dates expected 25th November 2025. DBS Basic level security checks required. Use of Artificial Intelligence in applications is allowed only when the information is truthful and from your own experience.
For more information and contact details, please refer to the original job materials and attachments.
Admin Officer in Dartford employer: HM Courts & Tribunals Service (HMCTS)
As an Admin Officer with HMCTS in Dartford, you will be part of a supportive and dynamic work environment that values flexibility and employee well-being. With opportunities for professional growth through extensive training and development, as well as a commitment to work-life balance with various working patterns available, HMCTS stands out as an excellent employer dedicated to fostering a diverse and inclusive culture. Enjoy the benefits of generous annual leave, a robust pension scheme, and access to employee networks that enhance your experience and support your career journey.
Contact Detail:
HM Courts & Tribunals Service (HMCTS) Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Admin Officer in Dartford
✨Tip Number 1
Get to know the company! Research HMCTS and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to admin roles, like how you handle multitasking or manage time effectively. Role-play with a friend or use our resources to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the court environment. A smart outfit can give you that extra boost of confidence when you walk into the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Admin Officer in Dartford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Admin Officer role. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since this role involves a lot of communication, be sure to showcase your written and verbal skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks efficiently. In your application, mention specific examples of how you've successfully managed your time and prioritised tasks in previous roles.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HM Courts & Tribunals Service (HMCTS)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Admin Officer. Familiarise yourself with tasks like preparing court files and using video hearing equipment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves liaising with the public and judiciary, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, whether by phone or email. This will demonstrate your ability to provide proactive support.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Think of specific instances where you successfully juggled multiple responsibilities. This is crucial for an Admin Officer, especially in a fast-paced environment like the courts.
✨Prepare for Technical Questions
Expect some technical questions related to data input and document verification. Brush up on relevant software packages and be prepared to explain how you would handle specific scenarios. Showing your technical competence will give you an edge in the interview.
