At a Glance
- Tasks: Support court proceedings and assist users with a friendly, approachable manner.
- Company: Join HM Courts & Tribunals Service, making a difference in people's lives.
- Benefits: Competitive salary, generous pension scheme, flexible working options, and learning opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Be a vital link in the justice system and help ensure fair access to justice.
- Qualifications: Strong communication skills, ability to multi-task, and IT proficiency.
The predicted salary is between 25012 - 30014 £ per year.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings. You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff.
You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court/hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.
Security
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\'s recruitment principles. The Civil Service embraces diversity and promotes equal opportunities.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
With a friendly and approachable manner, you\'ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner. You\'ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. You\'re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages.
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people\'s lives to deliver justice.
Alongside your salary of £25,012, HM Courts and Tribunals Service contributes £7,245 towards you being a member of the Civil Service Defined Benefit Pension scheme.Benefits include:
- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
Court Usher - Stoke-on-Trent (Ref: 10502) employer: HM Courts and Tribunals Service
HM Courts & Tribunals Service (HMCTS) is an excellent employer for those seeking a meaningful role in public service, particularly as a Court Usher in Stoke-on-Trent. With a strong commitment to employee development, a supportive work culture that values diversity and inclusion, and generous benefits including a substantial pension contribution and flexible working options, HMCTS provides a rewarding environment where you can truly make a difference in people's lives.
Contact Details:
HM Courts and Tribunals Service Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Court Usher - Stoke-on-Trent (Ref: 10502)
✨Tip Number 1
Get to know the court environment! Familiarise yourself with how court proceedings work and the roles of different people involved. This will help you feel more confident when you’re interacting with court users and the judiciary.
✨Tip Number 2
Practice your communication skills! Being a Court Usher means you'll be the first point of contact for many people. Try role-playing scenarios with friends or family to get comfortable addressing various court users, especially vulnerable witnesses.
✨Tip Number 3
Stay organised! As a Court Usher, you'll need to juggle multiple tasks. Use tools like calendars or task lists to keep track of your responsibilities and deadlines. This will help you manage your time effectively and ensure everything runs smoothly.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way to ensure your application gets the attention it deserves and helps us connect with you better.
We think you need these skills to ace Court Usher - Stoke-on-Trent (Ref: 10502)
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that are most relevant to the Court Usher role. We’re looking for strong communication skills and the ability to multi-task, so give us examples that showcase these abilities!
Proofread, Proofread, Proofread!:Before hitting send, take a moment to double-check your application for any typos or errors. Attention to detail is key in this role, and we want to see that you can present accurate and polished documents.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need to complete your application smoothly!
How to prepare for a job interview at HM Courts and Tribunals Service
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Court Usher. Familiarise yourself with court procedures and the importance of your role as a link between court users and the Judiciary. This knowledge will help you answer questions confidently and demonstrate your commitment to the position.
✨Showcase Your Communication Skills
As a Court Usher, you'll be interacting with various court users, including vulnerable witnesses. Practice clear and confident communication during your interview. You might want to prepare examples of how you've effectively communicated in past roles, especially in challenging situations.
✨Demonstrate Your Organisational Skills
Highlight your ability to multi-task and prioritise tasks. Think of specific instances where you successfully managed multiple responsibilities or handled administrative tasks efficiently. This will show that you're capable of keeping the court running smoothly.
✨Be Ready for Security Questions
Since this role requires a criminal record check, be prepared to discuss your background openly. Understand the security requirements and express your willingness to comply with them. This shows your integrity and readiness to uphold the standards expected in the Civil Service.
