At a Glance
- Tasks: Be the friendly face in court, assisting users and ensuring smooth hearings.
- Company: Join HM Courts & Tribunals Service, dedicated to delivering justice in England and Wales.
- Benefits: Enjoy flexible working options, a generous pension scheme, and a supportive work environment.
- Other info: Full-time role with potential Saturday shifts; part-time options available upon agreement.
- Why this job: Make a real impact in people's lives while developing your skills in a dynamic setting.
- Qualifications: Strong communication skills and a knack for multitasking are essential; IT proficiency is a plus.
The predicted salary is between 20000 - 30000 € per year.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings., You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court/hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.
Your skills and experience
With a friendly and approachable manner, you\'ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner. You\'ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks. You\'re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages. You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.
Please refer to the job description attachment for more information
Please make sure that you include your current duties and responsibilities in your CV.
Further details:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working
This is a business-critical role requiring full time hours.
Fixed Term Appointments (MoJ Staff)
Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures.
Loans
The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process.
Saturday working
The requirement to work Saturdays and Bank Holidays. Your working pattern will be confirmed by your line manager and on the occasions you are required to work Saturdays and Bank Holidays you will be allocated a day off in lieu based on business needs. There is no requirement to work Sundays. This does not include Good Friday and Christmas Day.
Skilled Worker Visa
From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship in accordance with the current immigration rules if you looking to apply for a Skilled Worker Visa for the first time.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship (or the transitional provisions), you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here., This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\'s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people\'s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Alongside your salary of £25,012, HM Courts and Tribunals Service contributes £7,245 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ Access to learning and development
+ A working environment that supports a range of flexible working options to enhance your work life balance
+ A working culture which encourages inclusion and diversity
+ A Civil Service pension with an employer contribution of 28.97%
+ Annual Leave
+ Public Holidays
+ Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Court Usher (Ref: 9420) in Great Yarmouth employer: HM Courts and Tribunals Service
HM Courts and Tribunals Service (HMCTS) is an exceptional employer, offering a meaningful career dedicated to public service and the administration of justice. With a strong commitment to employee development, flexible working options, and a supportive work culture that values diversity and inclusion, HMCTS provides a rewarding environment for Court Ushers to thrive. Additionally, employees benefit from a generous pension scheme and a comprehensive package of annual leave and public holidays, making it an attractive place to build a fulfilling career.
Contact Detail:
HM Courts and Tribunals Service Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Court Usher (Ref: 9420) in Great Yarmouth
✨Tip Number 1
Familiarise yourself with court procedures and the role of a Court Usher. Understanding the day-to-day responsibilities and challenges faced in this position will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, especially in handling sensitive situations. Role-playing scenarios with friends or family can help you feel more confident when interacting with court users and judiciary members.
✨Tip Number 3
Network with current or former Court Ushers if possible. They can provide valuable insights into the role and may even share tips on how to stand out during the application process.
✨Tip Number 4
Be prepared to discuss your time management and organisational skills. Think of specific examples from your past experiences where you successfully managed multiple tasks, as this is crucial for the role.
We think you need these skills to ace Court Usher (Ref: 9420) in Great Yarmouth
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and skills required for the Court Usher position. Highlight your relevant experience in your application.
Tailor Your CV:Make sure your CV reflects your current duties and responsibilities, especially those that align with the role of a Court Usher. Use clear headings and bullet points for easy readability.
Showcase Communication Skills:In your cover letter or personal statement, emphasise your strong communication skills and provide examples of how you've effectively assisted others in previous roles.
Highlight IT Proficiency:Mention your comfort with IT and any specific software you have used. Detail your attention to detail in ensuring accuracy in documentation, as this is crucial for the role.
How to prepare for a job interview at HM Courts and Tribunals Service
✨Show Your Communication Skills
As a Court Usher, strong communication skills are essential. During the interview, demonstrate your ability to communicate clearly and confidently. You might want to practice explaining complex ideas simply, as this will reflect your capability to assist court users effectively.
✨Highlight Your Multi-tasking Abilities
The role requires juggling multiple tasks at once. Be prepared to discuss specific examples from your past experiences where you successfully managed several responsibilities simultaneously. This will show that you can handle the demands of the job.
✨Emphasise Your Attention to Detail
Accuracy is crucial in preparing court documents and ensuring everything runs smoothly. Bring up instances where your attention to detail made a significant difference in your work. This will reassure the interviewers of your capability to maintain high standards.
✨Demonstrate Your Adaptability
The ability to adapt to new software and processes is vital. Share examples of how you've quickly learned new systems or adjusted to changes in your previous roles. This will highlight your readiness to embrace the evolving nature of the role.
