Stores Sales & Operations Department Manager - Horsham Department Manager - Horsham Department [...]

This is a permanent position offering 39 hours per week. The position is based in the H&M Horsham store. Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a customer-first experience.

Key responsibilities:

1. You lead with a vision to secure the best experience for all our colleagues and customers.
2. You evaluate your team\’s performance, provide regular feedback, and support their development and training for succession planning.
3. You analyze and follow up on sales & profit KPIs for your department.
4. You ensure health & safety, legal compliance, and security are maintained according to H&M standards and local laws to always secure employee and customer safety.

Requirements:

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A customer-first mindset.

H&M Group is a family of brands including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people are the driving force behind our commitment to creating meaningful growth and sustainable lifestyles. Help us re-imagine fashion and reshape our industry.

We offer attractive benefits and extensive development opportunities worldwide. All employees receive a staff discount applicable across all H&M Group brands in stores and online. Brands covered include H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Additionally, employees participate in our H&M Incentive Program (HIP). Local markets may offer additional perks and benefits, which can vary by employment type and country.

Inclusion & Diversity: H&M is committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge, experiences, and ideas, which positively impacts our ability to address challenges and serve our global customers. We aim for a fair and unbiased recruitment process and kindly ask applicants not to include a cover letter, as it may contain information that could trigger unintentional biases.

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