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- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a leading fashion brand committed to sustainability and meaningful growth.
- Benefits: Enjoy flexible hours, staff discounts across all brands, and global development opportunities.
- Why this job: Be part of a diverse team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: Availability for 3-5 days a week, including weekends, is essential.
Overview
This is a permanent Part-time position offering 12 & 30hours per week. The position is based in the H&M Edinburgh store in the St James Quarter shopping centre.
Responsibilities
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Availability
Availability 3-6 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
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Sales Advisor - St James Quarter, Edinburgh employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - St James Quarter, Edinburgh
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Understanding their latest promotions and fashion trends will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've previously created exceptional shopping experiences. Think about specific situations where you went above and beyond to assist a customer, as this will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your flexibility in working hours. Since the role requires availability across 3-5 days, including weekends, emphasising your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your teamwork abilities. H&M values collaboration, so think of instances where you've successfully worked as part of a team to achieve a common goal, which will highlight your fit for their culture.
We think you need these skills to ace Sales Advisor - St James Quarter, Edinburgh
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for people and fashion align with H&M's values.
Highlight Relevant Experience: Even if you don't have direct experience, think about any customer service roles or teamwork experiences you've had. Emphasise your ability to inspire customers and contribute to a positive shopping experience.
Showcase Your Flexibility: Since the role requires availability of 3-5 days including weekends, make sure to mention your flexibility in your application. This shows that you are committed and ready to meet the company's needs.
Follow Application Guidelines: Remember not to attach a cover letter as per H&M's request. Focus on submitting your CV and any other required documents through our website, ensuring all information is accurate and complete.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Talk about your favourite trends, brands, or styles, and how they inspire you. This will demonstrate that you align with the company's values and are genuinely interested in the role.
✨Emphasise Customer Service Skills
Since the role focuses on creating an exceptional shopping experience, be prepared to share examples of how you've provided excellent customer service in the past. Highlight any specific situations where you went above and beyond to help a customer.
✨Be Ready for Teamwork Questions
As a Sales Advisor, you'll be working closely with a team. Expect questions about teamwork and collaboration. Share experiences where you contributed to a team's success or helped a colleague improve, showcasing your ability to give and receive feedback.
✨Demonstrate Flexibility and Availability
The job requires flexibility in working hours, including weekends. Be honest about your availability and show that you're willing to adapt to the needs of the store. This will reassure the interviewer that you can meet the demands of the position.