At a Glance
- Tasks: As a Sales Advisor, you'll create amazing shopping experiences and inspire customers with fashion knowledge.
- Company: Join H&M Group, a diverse family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy staff discounts across all H&M brands and participate in our exciting Incentive Program.
- Why this job: Be part of a vibrant team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed; just bring your love for people and fashion!
- Other info: Flexible hours available, including weekends; this role is not eligible for sponsorship.
Job Description
This is a permanent Part-time position offering 8hours per week. The position is based in the H&M Edinburgh storein the Ocean Terminal shopping centre.
As a Sales Advisor, you are responsible for always putting our customers firstwhile creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profitin your storeand share product and fashionknowledge.
Key responsibilities:
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You give and receive honest feedback to support not only your own development but also your colleague’s development.
- You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information
Availability 2 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
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Sales Advisor - Ocean Terminal, Edinburgh employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Ocean Terminal, Edinburgh
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Understanding their ethos will help you connect with the team and demonstrate your passion for fashion during the interview.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not directly related to fashion. Highlighting your ability to create a positive shopping experience can set you apart from other candidates.
✨Tip Number 3
Show your flexibility in working hours, especially on weekends. Since the role requires availability for two fully flexible days, emphasising your willingness to adapt can make you a more attractive candidate.
✨Tip Number 4
Engage with H&M's social media platforms and stay updated on their latest trends and promotions. This knowledge can help you speak confidently about the brand and its offerings during your interview.
We think you need these skills to ace Sales Advisor - Ocean Terminal, Edinburgh
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for fashion align with H&M's values.
Highlight Relevant Skills: Focus on showcasing your customer service skills and any experience you have in retail or sales. Mention specific examples of how you've contributed to a positive shopping experience in the past.
Be Flexible: Since the role requires availability for two fully flexible days, including weekends, make sure to mention your availability clearly in your application. This shows your commitment and willingness to meet the company's needs.
Follow Application Guidelines: Remember not to attach a cover letter as per the application instructions. Instead, ensure your CV is up-to-date and includes all relevant information that showcases your fit for the role.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
Make sure to express your love for fashion during the interview. Share your personal style and how you keep up with trends, as this aligns with the company's values and will demonstrate your enthusiasm for the role.
✨Emphasise Customer Service Skills
Since the role focuses on creating an exceptional shopping experience, be prepared to discuss your previous customer service experiences. Highlight specific examples where you went above and beyond to assist customers.
✨Be Ready for Teamwork Questions
The position requires collaboration with colleagues, so expect questions about teamwork. Think of instances where you contributed to a team goal or helped a colleague, showcasing your ability to work well with others.
✨Demonstrate Flexibility and Availability
As the job requires flexible availability, be clear about your schedule during the interview. Show that you are willing to work weekends and adapt to the store's needs, which will reflect positively on your commitment to the role.