At a Glance
- Tasks: Manage client accounts, create engaging content, and provide strategic insights in health technology.
- Company: Join HLTH, a leader in global health innovation and collaboration.
- Benefits: Flexible remote work, opportunity for travel, and a culture of teamwork and curiosity.
- Other info: Dynamic environment with opportunities to shape the future of health technology.
- Why this job: Make a real impact in healthcare while working with passionate experts.
- Qualifications: Experience in health tech, strong analytical skills, and excellent writing abilities.
The predicted salary is between 36000 - 60000 £ per year.
HLTH is the foremost community for Global Health Innovation, uniting the healthcare ecosystem through international events, inspiring content, and initiatives that drive meaningful impact. Committed to transforming healthcare, HLTH provides platforms for collaboration, idea exchange, and business opportunities among industry leaders, innovators, and changemakers. With a focus on improving health outcomes globally, HLTH strives to revolutionize the healthcare landscape and foster advancements across the sector.
We are seeking an insightful and proactive Senior Consultant to join our HLTH’s year-round platform. If you are passionate about health technology and driven to support innovative projects through high-quality research, engaging content, and client-focused account management, this role could be your perfect fit. Our ideal Senior Consultant has a mix of strategic thinking, problem-solving skills, and the ability to dive into the world of health technology, delivering actionable insights to our clients. In this role, you will manage several key client accounts, craft highly informative and engaging content, and contribute to data-driven projects. If you thrive in a dynamic, customer-first, team-based environment and are as curious as you are straightforward, we want to hear from you!
Key Responsibilities:
- Account Management (Client-Facing): End to end account management: Retain, renew, upsell. Oversee communication and engagement for up to 5 key client accounts, understanding each client's portfolio, priorities, and challenges. Maintain exceptional service quality, addressing client needs and providing updates with clarity and consistency. Build and nurture relationships with clients, consistently achieving high NPS scores and positive feedback. Proactively provide upsell opportunities and options for future engagement.
- Business Development: Identify and engage new potential clients and projects. Responsible for an individual book of business leveraging new and existing contacts.
- Project Support & Strategic Insights: Lead or support the development of research-driven reports and presentations that provide clients with strategic recommendations. Conduct in-depth market data analysis, competitive intelligence, and research to build a robust foundation for projects. Present research findings to clients, aligning insights with client objectives and ensuring the work answers their key questions. Stay on top of critical healthcare topics, trends, and emerging technologies relevant to HLTH and our client base. Continuously expand your knowledge to ensure you bring valuable insights and recommendations in every interaction.
- Content Creation & Engagement: Produce original, concise, and impactful content tailored for the HLTH’s year-round platform, including reports, blog posts, and articles. Research and write on key healthcare topics, ensuring content is highly informative, up-to-date, and engaging. Achieve and maintain high engagement scores on published content by understanding audience needs and trends.
Performance KPIs:
- Client retention, renewal & upsell
- New business generation
- High-Quality Strategic Research & Analysis: Provide thorough, accurate, and complete research that resonates with client objectives (measured by feedback and NPS scores).
- Exceptional Content Quality: Consistently produce content that increases engagement within the HLTH’s year-round platform.
- Client Satisfaction & Timeline Adherence: Meet or exceed client expectations in terms of quality, insights, and timely delivery.
- Collaborative Team Player: Actively support and contribute to team efforts, embodying HLTH values of customer focus, curiosity, and teamwork.
Required Skills and Qualifications:
- Subject Area Expertise: meaningful experience in the health tech space (at least 3 years) +/- pharma experience (at least 4 years) highly valued +/- consulting experience (at least 3 years) is preferred.
- Analytical & Strategic: Strong abilities in data interpretation, strategic problem-solving, and insight generation.
- Excellent Writing Skills: Command of the English language and ability to write in an engaging, informative, and client-centered manner.
- Effective Communication & Listening: Attentive listener who engages actively with clients, understands their needs, and is adept at building rapport.
- Team Player: Collaborative with great etiquette; proactive in supporting team goals, implementing feedback, and enhancing client outcomes.
- Diligent & Detail-Oriented: Thoroughness in gathering and presenting information, with a commitment to quality.
Why HLTH?
Work alongside passionate experts at the forefront of health technology. Contribute to projects that drive real change in the healthcare industry. A culture that values straightforwardness, teamwork, curiosity, and a customer-first approach.
Bring your expertise, creativity, and client-focused mindset to HLTH, where every day brings the opportunity to shape the future of health technology! Ready to make an impact? Apply now and become a key player in our innovative community.
Location: UK, Ireland, Spain, France, Portugal, Germany Primarily remote work with occasional travel Ability to live and work in Europe a must.
Senior Consultant employer: HLTH Inc.
HLTH Inc. is an exceptional employer that fosters a dynamic and collaborative work culture, particularly in its London office where the team is at the forefront of expanding HLTH's impact in Europe. Employees benefit from meaningful growth opportunities within the thriving healthcare sector, alongside the chance to engage with senior-level executives and contribute to high-profile events. With a focus on innovation and client success, HLTH offers a unique environment for sales professionals eager to make a significant impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Consultant
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with professionals in health tech. Don’t be shy—introduce yourself and share your passion for transforming healthcare!
✨Tip Number 2
Showcase your expertise! Create a portfolio of your best work, including reports and content you've produced. This will help you stand out when chatting with potential employers or clients.
✨Tip Number 3
Be proactive in reaching out! If you see a company you admire, don’t wait for job postings. Send them a message expressing your interest and how you can contribute to their mission in health technology.
✨Tip Number 4
Utilise our website to apply! We’ve got loads of resources to help you prepare for interviews and showcase your skills. Let’s get you that Senior Consultant role at HLTH!
We think you need these skills to ace Senior Consultant
Some tips for your application 🫡
Show Your Passion for Health Tech:When writing your application, let your enthusiasm for health technology shine through! Share specific examples of how you've engaged with the industry and what drives you to make a difference in healthcare.
Tailor Your Content:Make sure your application is tailored to HLTH's mission and values. Highlight your experience in account management and content creation, and explain how your skills align with our goal of improving health outcomes globally.
Be Clear and Concise:We love clarity! Keep your writing straightforward and to the point. Use engaging language that reflects your personality while ensuring your key achievements and insights are easy to spot.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at HLTH Inc.
✨Know Your Health Tech Stuff
Make sure you brush up on the latest trends and technologies in health tech. HLTH is all about innovation, so being able to discuss recent advancements or case studies will show your passion and expertise in the field.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client accounts in the past. Highlight your ability to build relationships, address client needs, and achieve high satisfaction scores. This will demonstrate that you're ready to take on the account management responsibilities of the role.
✨Be Ready to Discuss Strategic Insights
Think about how you've used data analysis to drive strategic recommendations in previous roles. Be prepared to share specific instances where your insights led to successful outcomes for clients, as this aligns perfectly with what HLTH is looking for.
✨Craft Engaging Content Samples
Since content creation is a key part of the role, bring along samples of your writing that showcase your ability to produce engaging and informative material. Tailor these samples to reflect the healthcare topics relevant to HLTH, demonstrating your understanding of their audience.
