Salary – £26,520 plus service charge
Holiday – 28 days holiday, enhanced after 5 years of service.
But there’s more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Complimentary on-site parking is available whilst on duty.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us...
Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.
A bit about what you will do...
Switchboard operators in our team create the start of an exceptional experience when guests get in touch.
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Operating switchboard, answering and forwarding incoming telephone calls.
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Transferring calls to the appropriate person or department.
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Taking down and passing on messages where necessary.
More about you...
- A passion for delivering exceptional levels of customer service.
- Calm, efficient and organised.
- Excellent communication skills and high standard of English.
- Listens and responds proactively to our guests' needs.
- Experience in a similar role within a 4-star hotel is a significant advantage.
Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Switchboard Operator in Horley employer: HLG-Front Office
At Hilton London Gatwick, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With competitive benefits such as free meals, enhanced holiday after five years, and numerous employee discounts, we ensure our team feels appreciated and supported. Located conveniently at Gatwick South terminal, our hotel provides ample opportunities for career advancement within the Arora group, making it an ideal place for those seeking meaningful and rewarding employment.
