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- Tasks: Manage contracts, ensure high performance, and drive business growth in grounds maintenance.
- Company: Join a leading company focused on operational excellence and customer satisfaction.
- Benefits: Competitive salary, career development, and a commitment to health and safety.
- Why this job: Lead impactful projects while ensuring compliance and fostering team growth.
- Qualifications: 3+ years management experience, strong communication skills, and a focus on health and safety.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and motivated Contract Manager to take responsibility for the successful delivery of a portfolio of contracts, ensuring high standards of operational performance, financial control and customer satisfaction. This is a key role within the business, combining contract leadership, client engagement and business growth, with a strong focus on Health & Safety and compliance.
As Contract Manager, you will be responsible for the effective management and continuity of existing contracts, ensuring all operational and financial targets are met or exceeded. You will also play an active role in supporting business growth through the development of new work streams and opportunities. You will lead and develop a strong management and supervisory team, capable of supporting current operations and future expansion. Working closely with client representatives, you will ensure company initiatives are clearly understood and delivered, while identifying opportunities for organic growth.
A key element of the role is providing visible leadership in Health & Safety and ensuring full compliance with ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and OHSAS 18001 (Occupational Health and Safety).
Operations- Take overall responsibility for contract compliance, growth, financial performance and service delivery.
- Lead, support and develop Team Leaders and operational staff.
- Develop, implement and monitor KPIs to ensure contractual compliance and continuous improvement.
- Deliver contractual social value commitments and provide regular performance reporting.
- Prepare and present monthly client performance reports.
- Act as the main point of contact for clients on service delivery and contract development matters.
- Ensure all employees and subcontractors are appropriately trained, qualified and competent.
- Support contract mobilisations and demobilisations as required.
- Drive service improvement, innovation and partnership working to maximise growth from existing contracts.
- Identify and develop new, profitable contract opportunities in line with agreed targets.
- Attend monthly financial review meetings and maintain accountability for contract performance.
- Monitor revenue and expenditure to ensure financial targets are achieved.
- Support invoicing, debtor control and effective debt recovery.
- Assist with monthly forecasting and financial planning.
- Proactively manage financial change requirements for new and existing contracts.
- Ensure compliance with all relevant ISO standards and company policies.
- Lead on vehicle and fleet management, ensuring all statutory and safety requirements are met.
- Ensure annual performance reviews are completed and accurately recorded.
- Promote compliance with equality, customer care and legislative requirements across all teams.
- Lead by example in the implementation of Health & Safety policies and procedures.
- Ensure a safe working environment for employees, subcontractors, clients and the public.
- Identify and mitigate operational and contractual risks in collaboration with senior management and Health & Safety professionals.
- Ensure appropriate use of PPE, uniform and identification at all times.
- Minimum three years of management experience in the public or private sector.
- Proven track record of leading teams and delivering services to high standards.
- Experience managing complex or challenging contracts.
- Strong written and verbal communication skills, including presenting to stakeholders.
- Strong understanding of operational, financial and performance management.
- Detailed knowledge of Health & Safety legislation and safe working practices.
- Knowledge of grounds maintenance, hard and soft landscaping (or ability to develop this knowledge).
- Ability to work on own initiative and manage teams effectively.
- Strong interpersonal skills with the ability to influence at all levels.
- Confident, visible leadership style with the ability to motivate and develop others.
- Excellent problem‑solving and decision‑making skills.
- Customer‑focused with a commitment to service excellence.
- Ability to lead by example and promote a positive working culture.
Grounds Maintenance Contract Manager employer: HL Services Ltd
Contact Detail:
HL Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grounds Maintenance Contract Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, be ready to discuss your experience in managing contracts and leading teams. Use specific examples that highlight your achievements in operational performance and customer satisfaction.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their approach to Health & Safety and compliance, and think about how your experience aligns with their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining our team!
We think you need these skills to ace Grounds Maintenance Contract Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contract Manager role. Highlight your experience in managing contracts, leading teams, and ensuring compliance with Health & Safety standards. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully delivered projects or improved performance in previous roles. We love seeing quantifiable results that demonstrate your impact!
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. Share your passion for grounds maintenance and client engagement, and show us why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands quickly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at HL Services Ltd
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the contracts you’ll be managing. Familiarise yourself with the key performance indicators (KPIs) and compliance standards like ISO 9001 and ISO 14001. This will show your potential employer that you’re not just a manager but someone who can drive operational excellence.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and how you've developed others in previous roles. Use specific examples to illustrate your leadership style and how it aligns with promoting a positive working culture. This is crucial for a role that requires visible leadership in Health & Safety and team development.
✨Demonstrate Financial Acumen
Since financial performance is a key aspect of this role, come ready to talk about your experience with budget management, revenue monitoring, and financial forecasting. Highlight any successful strategies you've implemented to achieve financial targets, as this will resonate well with the interviewers.
✨Prepare for Client Engagement Scenarios
Think about how you would handle client interactions, especially regarding service delivery and contract development. Prepare examples of how you've successfully engaged with clients in the past, focusing on communication skills and customer satisfaction. This will help you stand out as someone who can build strong client relationships.
