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For Companies At a Glance
- Tasks: Manage contracts, ensure compliance, and lead a dynamic team to deliver exceptional service.
- Company: Join a forward-thinking company focused on growth and high standards.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact in a key leadership role while promoting health and safety.
- Qualifications: 3+ years of management experience and strong communication skills required.
- Other info: Opportunity to grow within a vibrant team and shape the future of the business.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and motivated Contract Manager to take responsibility for the successful delivery of a portfolio of contracts, ensuring high standards of operational performance, financial control and customer satisfaction. This is a key role within the business, combining contract leadership, client engagement and business growth, with a strong focus on Health & Safety and compliance.
The Role
As Contract Manager, you will be responsible for the effective management and continuity of existing contracts, ensuring all operational and financial targets are met or exceeded. You will also play an active role in supporting business growth through the development of new work streams and opportunities. You will lead and develop a strong management and supervisory team, capable of supporting current operations and future expansion. Working closely with client representatives, you will ensure company initiatives are clearly understood and delivered, while identifying opportunities for organic growth.
A key element of the role is providing visible leadership in Health & Safety and ensuring full compliance with ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and OHSAS 18001 (Occupational Health and Safety).
Key Responsibilities
- Take overall responsibility for contract compliance, growth, financial performance and service delivery.
- Lead, support and develop Team Leaders and operational staff.
- Develop, implement and monitor KPIs to ensure contractual compliance and continuous improvement.
- Deliver contractual social value commitments and provide regular performance reporting.
- Prepare and present monthly client performance reports.
- Act as the main point of contact for clients on service delivery and contract development matters.
- Ensure all employees and subcontractors are appropriately trained, qualified and competent.
- Support contract mobilisations and demobilisations as required.
- Drive service improvement, innovation and partnership working to maximise growth from existing contracts.
- Identify and develop new, profitable contract opportunities in line with agreed targets.
Finance
- Attend monthly financial review meetings and maintain accountability for contract performance.
- Monitor revenue and expenditure to ensure financial targets are achieved.
- Support invoicing, debtor control and effective debt recovery.
- Assist with monthly forecasting and financial planning.
- Proactively manage financial change requirements for new and existing contracts.
Policy & Compliance
- Ensure compliance with all relevant ISO standards and company policies.
- Lead on vehicle and fleet management, ensuring all statutory and safety requirements are met.
- Ensure annual performance reviews are completed and accurately recorded.
- Promote compliance with equality, customer care and legislative requirements across all teams.
Health & Safety
- Lead by example in the implementation of Health & Safety policies and procedures.
- Ensure a safe working environment for employees, subcontractors, clients and the public.
- Identify and mitigate operational and contractual risks in collaboration with senior management and Health & Safety professionals.
- Ensure appropriate use of PPE, uniform and identification at all times.
Customer Service
- Deliver consistently high standards of customer service through a professional and courteous approach.
- Set a positive example, promoting service excellence across all teams.
- Undertake any other reasonable duties appropriate to the role.
What We're Looking For
Experience
- Minimum of three years' management experience in the public or private sector.
- Proven track record of leading teams and delivering services to high standards.
- Experience managing complex or challenging contracts.
- Strong written and verbal communication skills, including presenting to stakeholders.
Knowledge
- Strong understanding of operational, financial and performance management.
- Detailed knowledge of Health & Safety legislation and safe working practices.
- Knowledge of grounds maintenance, hard and soft landscaping (or the ability to develop this knowledge).
Skills & Abilities
- Ability to work on own initiative and manage teams effectively.
- Strong interpersonal skills with the ability to influence at all levels.
- Confident, visible leadership style with the ability to motivate and develop others.
- Excellent problem-solving and decision-making skills.
- Customer-focused with a commitment to service excellence.
- Ability to lead by example and promote a positive working culture.
Grounds Maintenance Contract Manager in Swanscombe employer: HL Services (London) Ltd
Contact Detail:
HL Services (London) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grounds Maintenance Contract Manager in Swanscombe
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential employers directly. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to Health & Safety and compliance, as these are key aspects of the role. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and delivered high standards in previous roles. Use specific examples that highlight your ability to drive service improvement and customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Grounds Maintenance Contract Manager in Swanscombe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Contract Manager role. Highlight your experience in managing contracts, leading teams, and ensuring compliance with health and safety standards. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to deliver high standards of operational performance and financial control. Use numbers and examples to make your case stronger – we love a good success story!
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and ensure your communication is straightforward. We appreciate clarity, especially when it comes to presenting your experience and skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at HL Services (London) Ltd
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the contracts you'll be managing. Familiarise yourself with the key performance indicators (KPIs) and compliance standards like ISO 9001 and ISO 14001. This will show your potential employer that you're not just a manager but someone who can drive operational excellence.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved service delivery. Highlighting your leadership style and how it aligns with their focus on visible leadership in Health & Safety will set you apart.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with financial management, including monitoring revenue and expenditure. Bring examples of how you've achieved financial targets in previous roles. This will reassure them that you can handle the financial responsibilities of the Contract Manager position.
✨Emphasise Customer Service Excellence
Since customer satisfaction is key, prepare to talk about how you've delivered high standards of customer service. Share specific instances where you went above and beyond for clients, and how you plan to maintain that level of service in this new role.
