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For Companies At a Glance
- Tasks: Manage contracts, ensure compliance, and drive business growth in grounds maintenance.
- Company: Dynamic company focused on high standards and customer satisfaction.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Why this job: Lead impactful projects while ensuring safety and compliance in a growing industry.
- Qualifications: 3+ years management experience and strong communication skills required.
- Other info: Opportunity to develop leadership skills and make a real difference.
We are seeking an experienced and motivated Contract Manager to take responsibility for the successful delivery of a portfolio of contracts, ensuring high standards of operational performance, financial control and customer satisfaction. This is a key role within the business, combining contract leadership, client engagement and business growth, with a strong focus on Health & Safety and compliance.
The Role
As Contract Manager, you will be responsible for the effective management and continuity of existing contracts, ensuring all operational and financial targets are met or exceeded. You will also play an active role in supporting business growth through the development of new work streams and opportunities. You will lead and develop a strong management and supervisory team, capable of supporting current operations and future expansion. Working closely with client representatives, you will ensure company initiatives are clearly understood and delivered, while identifying opportunities for organic growth.
A key element of the role is providing visible leadership in Health & Safety and ensuring full compliance with ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and OHSAS 18001 (Occupational Health and Safety).
Key Responsibilities
- Take overall responsibility for contract compliance, growth, financial performance and service delivery.
- Lead, support and develop Team Leaders and operational staff.
- Develop, implement and monitor KPIs to ensure contractual compliance and continuous improvement.
- Deliver contractual social value commitments and provide regular performance reporting.
- Prepare and present monthly client performance reports.
- Act as the main point of contact for clients on service delivery and contract development matters.
- Ensure all employees and subcontractors are appropriately trained, qualified and competent.
- Support contract mobilisations and demobilisations as required.
- Drive service improvement, innovation and partnership working to maximise growth from existing contracts.
- Identify and develop new, profitable contract opportunities in line with agreed targets.
Finance
- Attend monthly financial review meetings and maintain accountability for contract performance.
- Monitor revenue and expenditure to ensure financial targets are achieved.
- Support invoicing, debtor control and effective debt recovery.
- Assist with monthly forecasting and financial planning.
- Proactively manage financial change requirements for new and existing contracts.
Policy & Compliance
- Ensure compliance with all relevant ISO standards and company policies.
- Lead on vehicle and fleet management, ensuring all statutory and safety requirements are met.
- Ensure annual performance reviews are completed and accurately recorded.
- Promote compliance with equality, customer care and legislative requirements across all teams.
Health & Safety
- Lead by example in the implementation of Health & Safety policies and procedures.
- Ensure a safe working environment for employees, subcontractors, clients and the public.
- Identify and mitigate operational and contractual risks in collaboration with senior management and Health & Safety professionals.
- Ensure appropriate use of PPE, uniform and identification at all times.
Customer Service
- Deliver consistently high standards of customer service through a professional and courteous approach.
- Set a positive example, promoting service excellence across all teams.
- Undertake any other reasonable duties appropriate to the role.
What We're Looking For
- Minimum of three years' management experience in the public or private sector.
- Proven track record of leading teams and delivering services to high standards.
- Experience managing complex or challenging contracts.
- Strong written and verbal communication skills, including presenting to stakeholders.
- Strong understanding of operational, financial and performance management.
- Detailed knowledge of Health & Safety legislation and safe working practices.
- Knowledge of grounds maintenance, hard and soft landscaping (or the ability to develop this knowledge).
- Ability to work on own initiative and manage teams effectively.
- Strong interpersonal skills with the ability to influence at all levels.
- Confident, visible leadership style with the ability to motivate and develop others.
- Excellent problem-solving and decision-making skills.
- Customer-focused with a commitment to service excellence.
- Ability to lead by example and promote a positive working culture.
Grounds Maintenance Contract Manager in Dartford employer: HL Services (London) Ltd
Contact Detail:
HL Services (London) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grounds Maintenance Contract Manager in Dartford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to Health & Safety and compliance, as these are key in the role of a Contract Manager. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your leadership style and how you’ve successfully managed contracts in the past. This will help you shine during the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Contract Manager role!
We think you need these skills to ace Grounds Maintenance Contract Manager in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing contracts, leading teams, and ensuring compliance with Health & Safety standards. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in contract management and how you can contribute to our team's growth.
Showcase Your Communication Skills: Strong written communication is key for this role. Make sure your application is clear, concise, and free of errors. We love candidates who can present their ideas effectively, so let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at HL Services (London) Ltd
✨Know Your Contracts
Before the interview, brush up on your knowledge of contract management principles and the specific contracts the company handles. Be ready to discuss how you've successfully managed contracts in the past, focusing on compliance, financial performance, and client satisfaction.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll need to lead teams effectively. Prepare examples of how you've developed and supported team leaders in previous roles. Highlight your leadership style and how it has positively impacted team performance and service delivery.
✨Health & Safety Matters
Given the emphasis on Health & Safety in this role, be prepared to discuss your experience with relevant legislation and safe working practices. Share specific instances where you've implemented safety policies and how you ensured compliance across teams.
✨Client Engagement is Key
Demonstrate your ability to engage with clients by preparing examples of how you've built strong relationships in the past. Discuss how you’ve acted as a point of contact for clients and how you’ve identified opportunities for growth through client feedback.
