Quality Systems Co-ordinator (Manufacturing) in Harlow

You might not know it, but every time you go grocery shopping, chances are you are using at least one of HL’s products.

HL is a global leader in instore merchandising and communication, helping customers to create a better shopping experience around the world.

Founded in 1954, HL today is present in more than 70 countries and solutions can be found in 330,000 stores, supporting customers to grow sales, inspire shoppers, drive automation, and reduce waste.

We have a passion and a strong track record of developing our people within their roles, and through exposure to the different markets and functions across our business.

As a

Quality Systems Co-ordinator at HL Display, you will play a key role in supporting the day-to-day operation and continuous improvement of the company’s Integrated Management System, encompassing

• Quality (ISO 9001) ,
• Environmental (ISO 14001) , and

Health & Safety (ISO 45001) standards.

Working closely with the Quality, Environmental, and H&S Managers, you will ensure that compliance, documentation, and system processes are maintained to the highest standards across the organization.

This is a hands-on manufacturing role focused on problem solving, root cause analysis, and continuous improvement, not a purely administrative position.

You will be responsible for supporting management systems, audits, root cause analysis, and continuous improvement initiatives, working closely with operational teams to maintain high standards.

As our

Quality Systems Coordinator, you will

• Support the development and implementation of HL Display's Integrated Management System, helping to bring together our existing Quality, Environmental and Health & Safety management systems into a single, effective framework.
• Maintain and control quality documentation, including procedures, work instructions, forms, policies and records, ensuring all documentation remains accurate, controlled and up to date.
• Carry out internal audits as part of the site audit team, accurately document audit findings, support root cause investigations, and verify the completion and effectiveness of corrective actions.
• Support the investigation of quality issues and non-conformances, contributing to effective problem solving and the implementation of corrective actions.
• Coordinate and monitor Corrective and Preventive Actions (CAPA), ensuring actions are completed effectively and within agreed timescales.
• Collect, analyse and report quality performance data, identifying trends and opportunities for continuous improvement.
• Collaborate with colleagues across the business to support quality standards, drive continuous improvement and promote a culture of quality and compliance.
• Assist with risk assessments, inspections and compliance activities across the business.
• Support employee training and awareness relating to quality procedures, standards and best practice.
• Contribute to projects that improve the effectiveness of the Quality Management System and support the successful integration of the company's management systems.

Does this sound like the right challenge for you?

So, who are you?

We're looking for someone who enjoys working in a manufacturing environment, has a passion for quality and continuous improvement, and wants to develop their career within Quality Systems.

• Experience working within a manufacturing or production environment.
• Experience supporting or maintaining a Quality Management System (ISO 9001 preferred).

• Experience with some of the following

• Internal auditing
• CAPA
• Non-conformance management
• Document control
• Quality systems
• Strong organisational and administrative skills.
• Excellent attention to detail.
• Strong communication and interpersonal skills, with the ability to build effective working relationships across the business.
• Proficient in Microsoft Office with the ability to analyse and present data, produce clear documentation and support effective quality reporting.
• Exposure to ISO 14001 and/or ISO 45001.

What We Offer

• Work in a business with global scale – where people are empowered to make decisions locally.
• Grow with a company which has big ambitions – both for the business and our employees.
• Help us improve the shopping experience and drive sustainability in retail.
• Competitive salary and benefits and a collaborative and supportive work environment.

Want to know a little more about us?

HL Display has its headquarters in Stockholm, Sweden.

We have sales offices in 23 countries, covering 39 markets, and distribution partners covering the remaining markets globally.

Our production facilities are located in Sweden, Poland, UK, Germany and China and handle a variety of industrial processes, including plastics and metal fabrication, printing and assembly.

Our three key customer segments are retail food, branded goods suppliers and non-food retail.

We are deeply committed to our behaviours

• taking ownership;
• acting with speed; and
• working as one team

With these values, and our great people, we are proud to be on track to delivering on our ambitious growth plans.

The company has over 1,400 employees and net sales of 2,300 MSEK. HL is a wholly owned subsidiary of the listed Swedish Business Group Ratos.

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