At a Glance
- Tasks: Drive new business and nurture high-profile brand accounts in the retail sector.
- Company: Global leader in in-store merchandising with a focus on sustainability.
- Benefits: Competitive salary, supportive work environment, and opportunities for growth.
- Other info: Join a diverse team dedicated to innovation and sustainability in retail.
- Why this job: Shape the future of retail while making a positive impact on shopping experiences.
- Qualifications: Proven experience in Business Development and Account Management in retail or related sectors.
The predicted salary is between 80000 - 100000 € per year.
HL is a global leader in in-store merchandising and communication, helping customers to create a better shopping experience around the world. Founded in 1954, HL today is present in more than 70 countries and solutions can be found in 350,000 stores, supporting customers to grow sales, inspire shoppers, drive automation, and reduce waste.
We’re looking for a commercially driven Account Director to drive new business opportunities across the UK market, as well as lead and grow a portfolio of high-profile brand accounts. This is a strategic, client-facing role focused on developing long-term brand partnerships, identifying growth opportunities, and delivering commercially impactful solutions across brand activations within the retail environment.
You’ll play a key role in both nurturing existing relationships and opening new doors, helping shape the next phase of growth for the business:
- Leading and developing strategic relationships with major brand and FMCG clients, acting as the primary commercial contact
- Driving new business activity through networking, prospecting, referrals, and market opportunities
- Identifying and converting opportunities within existing and prospective accounts to support revenue growth
- Developing and delivering account growth strategies aligned to client objectives and commercial targets
- Building strong partnerships with key stakeholders across brand, marketing, procurement, and retail teams
- Owning commercial performance across accounts, including revenue growth, forecasting, profitability, and margin management
- Leading commercial negotiations, proposals, and contract discussions at senior level
- Collaborating with creative, design, production, and operational teams to deliver innovative brand solutions
- Ensuring best practice across internal processes and CRM management
- Monitoring market trends, competitor activity, and emerging opportunities to support strategic growth
- Supporting pitches, presentations, and business development initiatives to expand the client portfolio
We employ people from all walks of life and with a wide range of work experiences. Proven experience in Business Development and Account Management within brand environments, retail marketing, POS, shop-fit, experiential, or related sectors is required.
Strong track record of developing client relationships and delivering commercial growth is essential. Experience managing or growing high-value brand or FMCG accounts is preferred. A confident communicator with strong presentation, negotiation, and stakeholder management skills is necessary, along with the ability to balance strategic thinking with hands-on account leadership. An existing network or experience within brand, retail, or FMCG sectors is advantageous.
Help us improve the shopping experience and drive sustainability in retail. Competitive salary and benefits and a collaborative and supportive work environment are offered.
Locations
Director, Customer Account Manager in Essex, Harlow employer: HL Display UK - The better shopping experience
HL Display is an exceptional employer, offering a dynamic and collaborative work environment that fosters innovation and growth. With a strong focus on employee development and a commitment to sustainability in retail, team members are empowered to drive impactful solutions for high-profile brand accounts across the UK market. The company's global presence and diverse workforce create unique opportunities for professional advancement and meaningful contributions to enhancing the shopping experience.
Contact Detail:
HL Display UK - The better shopping experience Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Director, Customer Account Manager in Essex, Harlow
✨Network Like a Pro
Get out there and start networking! Attend industry events, join relevant online forums, and connect with people on LinkedIn. The more connections you make, the better your chances of landing that dream role.
✨Show Off Your Skills
When you get the chance to meet potential employers, don’t hold back! Share your success stories and how you've driven growth in previous roles. Make sure they see the value you can bring to their team.
✨Follow Up
After any meeting or interview, always follow up with a thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the position!
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining us in improving the shopping experience!
We think you need these skills to ace Director, Customer Account Manager in Essex, Harlow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Director. Highlight your experience in business development and account management, especially within brand environments or retail marketing. We want to see how your skills align with our mission to improve the shopping experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about driving new business opportunities and nurturing client relationships. Share specific examples of how you've delivered commercial growth in previous roles – we love a good success story!
Showcase Your Communication Skills:As a client-facing role, strong communication is key. In your application, demonstrate your confident communication style and negotiation skills. Whether it's through your CV, cover letter, or any additional materials, let us see how you can engage stakeholders effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team at HL Display!
How to prepare for a job interview at HL Display UK - The better shopping experience
✨Know Your Stuff
Before the interview, dive deep into HL's history, values, and recent projects. Understanding their approach to in-store merchandising and communication will help you connect your experience with their needs.
✨Showcase Your Network
Since this role involves driving new business through networking, be ready to discuss your existing connections within the brand, retail, or FMCG sectors. Highlight specific examples of how you've leveraged these relationships to achieve results.
✨Prepare for Commercial Conversations
Brush up on your negotiation skills and be prepared to discuss your approach to managing high-value accounts. Think of examples where you've successfully driven revenue growth and how you can apply that to HL's objectives.
✨Demonstrate Strategic Thinking
This role requires a balance of strategic thinking and hands-on leadership. Prepare to share instances where you've developed account growth strategies that align with client objectives, showcasing your ability to think both creatively and commercially.
