Microsoft 365 Specialist IT · London, UK, Warrington, UK ·

HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support. We anticipate, investigate and resolve complex challenges by harnessing world‐leading multi‐disciplinary expertise and experience. As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide.

As part of the HKA team you can expect:

• A strong collaborative culture focused on growing the practice and our team together.
• The opportunity to be a part of a rapidly growing team and be part of driving the future success and development of our global business.
• The ability to work with a diverse team and workload to accelerate career development and connections.

The Opportunity:

We are on the lookout for someone who is passionate about making the most of Microsoft 365 to help teams work better, faster, and more securely. If you know your way around SharePoint, Teams, Power Platform, and Purview—and love helping people get the best out of tech—this could be a great fit.

You will be part of a small, friendly IT team working on exciting projects that improve collaboration, data management, and digital workflows across the business. You will also play a key role in a cross‐functional project team led by our Head of IT.

What you will be doing:

• Rolling out and improving Microsoft 365 tools across the company.
• Helping teams collaborate more effectively and securely.
• Spotting opportunities to simplify and automate work.
• Supporting licensing and cloud services.
• Championing smarter ways of working.

What we are looking for:

• Solid experience with Microsoft 365 apps and services.
• A good understanding of cloud deployment, data security, and compliance.
• Someone who is curious, proactive, and great with people.

Skills and Experience:

Ideally you will possess the following skills and experience:

• Professional or higher education in IT or equivalent hands‐on experience.
• Microsoft certifications such as MS-102, MS-700, MS-900 (SC-900 or MS-721 a plus).
• Strong knowledge of SharePoint Online, Teams, OneDrive, and Microsoft 365 Groups.
• Experience with PowerShell scripting for Office 365 support.
• Familiarity with Power Platform (Power Automate, Power Apps), Logic Apps, and Microsoft Purview.
• Understanding of Microsoft 365 roles and permissions.
• Comfortable working within ITIL service management and change processes.
• Able to manage your own workload and meet deadlines.
• Creative problem‐solver with excellent documentation skills.
• Strong written and verbal communication.
• Quick to learn new tools and apply them effectively.
• Up‐to‐date with digital trends and best practices.

Desirable but not essential:

• Knowledge of document and records management.
• Familiarity with web standards and protocols (HTML5, CSS, JavaScript).
• Experience with data visualisation.

What we offer:

At HKA we recognise that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path. We operate a flexible working pattern both in terms of hours and location and are happy with flexible remote working.

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. We are committed to responding to all applicants who apply by the closing date.

ED&I at HKA:

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees. We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy.

All HKA employment decisions are firstly made on merit and shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or any other basis in compliance with local legislation.