Marketing and Communications Manager - B2B in London

HKA is a leading global consultancy in risk mitigation, dispute resolution, expert witness and litigation support.

We anticipate, investigate and resolve complex challenges by harnessing world-leading multi-disciplinary expertise and experience.

As trusted independent consultants, experts and advisors, we deliver solutions amid uncertainty, dispute and overrun, and provide the insights that make the best possible outcomes a reality for public and private sector clients worldwide.

Our experts have testified across the globe on many of the largest quantum, delay, engineering and commercial damages matters.

As part of the HKA team you can expect

• A collaborative and supportive culture where marketing plays a key role in helping our experts, service lines and business development teams showcase their expertise and win work.
• The opportunity to be part of a well-established global marketing team, working closely with colleagues across regions on a wide range of campaigns, events and communications initiatives.
• The chance to work with a respected global brand, delivering impactful marketing activity that supports business growth and strengthens client engagement.

The Opportunity

As a Marketing & Communications Manager, you will be responsible for delivering a range of marketing and communications activities that support HKA's International business objectives.

Working closely with the wider International Marketing team, you will help plan, coordinate and execute marketing campaigns, events, digital marketing initiatives and communications programmes across multiple service lines and regions.

You will collaborate with business development teams and subject matter experts to create compelling content, promote HKA's expertise and ensure marketing activity supports client engagement and business growth.

• Role and Responsibilities
• Marketing Campaigns
• Coordinate and deliver marketing campaigns that support key service lines, sectors and target markets.
• Assist in the planning, execution and reporting of marketing initiatives designed to increase awareness and generate business opportunities.
• Work with internal stakeholders to develop campaign materials and promotional content.
• Brand and Communications
• Ensure all marketing materials align with HKA's brand guidelines and messaging.
• Support the production and distribution of marketing collateral, presentations and client-facing communications.
• Maintain consistency of branding across digital and offline channels.
• Event Management
• Organise and promote client events, webinars, conferences and industry engagements.
• Coordinate logistics, communications and promotional activities before and after events.
• Track attendance, engagement and feedback to measure effectiveness and identify improvements.
• Content Development
• Create and coordinate high-quality content including articles, case studies, thought leadership pieces, award submissions and marketing materials.
• Work with consultants and subject matter experts to develop content that highlights HKA's expertise and project experience.
• Support internal communications initiatives where required.
• Public Relations and Media Activity
• Assist with public relations activities that enhance HKA's profile within target markets.
• Draft and coordinate press releases, announcements and company news updates.
• Monitor media coverage and maintain relevant communications records.
• Digital Marketing
• Support the management of HKA's digital channels, including the website, social media platforms and email marketing campaigns.
• Coordinate content updates and digital marketing activities across multiple platforms.
• Monitor and report on campaign performance using marketing analytics tools and dashboards.
• CRM and Marketing Administration
• Maintain and update CRM records to support marketing campaigns and business development activity.
• Assist with contact management, audience segmentation and campaign tracking.
• Produce marketing reports and activity updates to support performance measurement and planning.

Skills and Experience

Ideally you will possess the following skills and experience

• Bachelor's degree in Marketing, Communications, Business or a related discipline.
• Proven experience in a Marketing and Communications Manager or similar role within a B2B professional services environment.
• Strong written and verbal communication skills with the ability to produce high-quality marketing content.
• Experience coordinating marketing campaigns, events and communications activities.
• Strong stakeholder management skills with the confidence to work effectively with senior consultants and business leaders.
• Experience using digital marketing platforms, CRM systems and marketing analytics tools.
• Excellent organisational skills with the ability to manage multiple projects and deadlines simultaneously.
• A proactive, detail-oriented approach with strong problem-solving skills.
• A collaborative team player who enjoys working across departments and international teams.
• Creative and results-focused, with an interest in finding practical ways to improve marketing effectiveness and engagement.

ED&I at HKA

HKA has a thriving ED&I committee working hard to provide an inclusive and welcoming environment for a truly diverse set of employees.

We are committed as a business on the continued improvement of our Equality, Diversity and Inclusion strategy, please visit our careers page for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions are firstly made on merit and shall be made without regard to age, disability, gender or gender reassignment, marriage, and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, or anyother basis in compliance with local legislation.

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