At a Glance
- Tasks: Service and maintain security systems like alarms, CCTV, and access control.
- Company: Join Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and life assurance.
- Why this job: Be part of a team that protects what matters most with cutting-edge technology.
- Qualifications: Experience in electronic security and IP networks; customer service skills are a plus.
- Other info: Dynamic work culture focused on teamwork and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.
What you will be doing:
- Planned annual maintenance including reactive response.
- Managing your own time to ensure jobs are prioritised correctly.
- Correctly complete work reports and client recommendations.
- Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.
What we will need from you:
- Experience within Electronic Security industry.
- Experience of IP based networks and security systems.
- Full UK driving license.
- Ability to lift and climb ladders.
- Experience working in a customer facing environment.
- Problem solving skills.
- Customer focus with ability to communicate effectively with a range of customers.
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC (desirable but not essential).
What you can expect in return:
- Competitive & negotiable salary depending on experience.
- 25 days holiday plus bank holidays.
- Contributory company pension scheme.
- Life Assurance.
- Company Van.
- Hours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16.00).
Additional Company information:
At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140 year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK's most respected companies in all areas of industry and construction.
What sets us apart?
Our culture. What we call the Hall & Kay way. It's a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It's our people that make us trusted to deliver.
Service Engineer - Security Systems in Monument employer: H&K Fire Engineering
Contact Detail:
H&K Fire Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Security Systems in Monument
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even local meet-ups. It's all about making connections and showing off your expertise in security systems.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with intruder alarms, CCTV, and access control systems. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to IP-based networks and security systems. We want you to feel confident and ready to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Engineer - Security Systems in Monument
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the electronic security industry, especially with IP-based networks and security systems. We want to see how your skills match what we're looking for!
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, let us know about your previous experiences in customer-facing roles. Share examples of how you've built effective relationships with clients.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so make it easy for us to see why you're a great fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at H&K Fire Engineering
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of security systems, especially intruder alarms, CCTV, and access control systems. Be ready to discuss your experience with IP-based networks, as this will likely come up during the interview.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about specific situations where you resolved issues or built strong relationships with clients.
✨Time Management is Key
Be prepared to talk about how you manage your time effectively, especially when prioritising jobs. You might want to share strategies you've used in previous roles to ensure tasks are completed efficiently.
✨Bring Relevant Qualifications to the Table
If you have any relevant qualifications like the 18th edition or NVQ, make sure to mention them. Even if they're not essential, they can set you apart from other candidates and show your commitment to the industry.