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- Tasks: Service security systems like alarms and CCTV while ensuring top-notch customer service.
- Company: Join Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and life assurance.
- Other info: Dynamic work culture with a focus on teamwork and professional growth.
- Why this job: Be part of a team that protects what matters most with innovative security solutions.
- Qualifications: Experience in electronic security and IP networks; customer-focused communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.
What you will be doing:
- Planned annual maintenance including reactive response.
- Managing your own time to ensure jobs are prioritised correctly.
- Correctly complete work reports and client recommendations.
- Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.
What we will need from you:
- Experience within Electronic Security industry.
- Experience of IP based networks and security systems.
- Full UK driving license.
- Ability to lift and climb ladders.
- Experience working in a customer facing environment.
- Problem solving skills.
- Customer focus with ability to communicate effectively with a range of customers.
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC (desirable but not essential).
What you can expect in return:
- Competitive & negotiable salary depending on experience.
- 25 days holiday plus bank holidays.
- Contributory company pension scheme.
- Life Assurance.
- Company Van.
- Hours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16.00).
At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK's most respected companies in all areas of industry and construction.
What sets us apart? Our culture. What we call the Hall & Kay way. It's a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It's our people that make us trusted to deliver.
Service Engineer - Security Systems in London employer: H&K Fire Engineering
Contact Detail:
H&K Fire Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Security Systems in London
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even local meet-ups related to security systems. It's a great way to connect with potential employers and show off your passion for the field.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your experience with intruder alarms, CCTV, and access control systems. This can really set you apart when chatting with hiring managers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to IP-based networks and security systems. We want you to feel confident and ready to impress!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Engineer - Security Systems in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the electronic security industry and any relevant qualifications. We want to see how your skills match up with what we need, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Share specific examples of your past work with security systems and how you’ve provided excellent customer service.
Showcase Problem-Solving Skills: In your application, mention instances where you've tackled challenges in your previous roles. We love candidates who can think on their feet and come up with effective solutions, especially in a customer-facing environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Hall & Kay!
How to prepare for a job interview at H&K Fire Engineering
✨Know Your Tech
Brush up on your knowledge of security systems, especially intruder alarms, CCTV, and access control systems. Be ready to discuss your experience with IP-based networks, as this will show you understand the technical side of the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you’ve built strong relationships with clients or resolved issues effectively, as this will demonstrate your customer focus.
✨Time Management Matters
Be ready to talk about how you prioritise tasks and manage your time effectively. You might want to share specific instances where you successfully balanced multiple jobs or responded to urgent requests while maintaining quality.
✨Show Your Problem-Solving Skills
Think of a few challenging situations you've faced in the past and how you resolved them. This will highlight your problem-solving abilities and show that you can adapt to changing situations, which is crucial for a Service Engineer.