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- Tasks: Service security systems like alarms and CCTV while ensuring top-notch customer service.
- Company: Join Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and life assurance.
- Why this job: Be part of a team that protects what matters most with innovative security solutions.
- Qualifications: Experience in electronic security and IP networks; customer-focused with problem-solving skills.
- Other info: Enjoy a collaborative culture where teamwork drives success and career growth.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/and or knowledge of IP based networks and security systems.
What you will be doing:
- Planned annual maintenance including reactive response.
- Managing your own time to ensure jobs are prioritised correctly.
- Correctly complete work reports and client recommendations.
- Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers.
What we will need from you:
- Experience within Electronic Security industry.
- Experience of IP based networks and security systems.
- Full UK driving license.
- Ability to lift and climb ladders.
- Experience working in a customer facing environment.
- Problem solving skills.
- Customer focus with ability to communicate effectively with a range of customers.
- Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC (desirable but not essential).
What you can expect in return:
- Competitive & negotiable salary depending on experience.
- 25 days holiday plus bank holidays.
- Contributory company pension scheme.
- Life Assurance.
- Company Van.
- Hours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16.00).
At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK's most respected companies in all areas of industry and construction.
What sets us apart? Our culture. What we call the Hall & Kay way. It's a people thing. Put simply, we know we can achieve more when we work as a team - with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It's our people that make us trusted to deliver.
Service Engineer - Security Systems in City of London employer: H&K Fire Engineering
Contact Detail:
H&K Fire Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Security Systems in City of London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the security systems industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to someone hiring.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your experience with intruder alarms, CCTV, and access control systems. Highlight your problem-solving skills and customer service experience.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge, especially around IP-based networks. Be ready to answer questions about how you've handled maintenance and repairs in the past, and don’t forget to ask insightful questions about their projects!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Make sure to tailor your application to showcase how your skills align with what we do at Hall & Kay.
We think you need these skills to ace Service Engineer - Security Systems in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the electronic security industry, especially with IP-based networks and security systems. We want to see how your skills match up with what we're looking for!
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, don’t forget to mention any previous experience where you’ve provided excellent customer service. We love candidates who can build strong relationships with clients!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your work reports and recommendations are easy to understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at H&K Fire Engineering
✨Know Your Stuff
Make sure you brush up on your technical knowledge about security systems, especially intruder alarms, CCTV, and access control systems. Familiarise yourself with IP-based networks as well, since this is crucial for the role.
✨Showcase Your Customer Service Skills
Since the job involves a lot of customer interaction, be prepared to discuss your previous experiences in customer-facing roles. Think of specific examples where you provided excellent service or resolved issues effectively.
✨Time Management is Key
The role requires managing your own time and prioritising tasks. Be ready to talk about how you organise your workload and handle multiple responsibilities, especially during busy periods.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture and the team you'll be working with. This shows your interest in the role and helps you determine if it's the right fit for you.
