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- Tasks: Manage and coordinate remedial maintenance work while ensuring customer satisfaction.
- Company: Hall & Kay, a leader in fire protection and security solutions.
- Benefits: Negotiable salary, car allowance, 25 days holiday, and health care scheme.
- Why this job: Join a dynamic team and make a real impact in fire safety.
- Qualifications: Experience in fire & security sector and strong communication skills required.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 35000 - 45000 £ per year.
Summary of Role
This role involves managing and coordinating remedial maintenance work by serving as the main contact point, organising repairs through direct labour or subcontractors while meeting customer SLAs, and ordering necessary parts and equipment.
What you will be doing
- Primary point of contact for remedial works in progress
- Organising & completing Service remedial works with direct labour or sub-contractor in line with customer SLAs
- Ordering of parts, access equipment, plant & tools
- Ensuring jobs are done within budget and with agreed timelines
- Identify any contract variations and manage cost controls
- Oversee quality and technical compliance of works undertaken
- Delegate booking-In and issuing of RAMS and Permits, where required
- Provide updates to customer portals so ETAs can be tracked
- Raising & processing supplier & subcontractor purchase orders
- Processing all reactive paperwork to ensure works are correctly invoiced
- Liaising efficiently with Customers, Service Engineers and the wider H&K Team
- Developing and maintaining knowledge of all relevant IT systems
What we will need from you
- Experience within the Fire & Security sector performing a similar role (essential)
- Experience in managing small budget projects in the fire engineering industry
- Practiced at management of on-site labour & resources
- Knowledge of production of project documentation eg. RAMs, Quality Plans, Project Plans, Cost Sheets (CTC), Trackers
- Familiarity with all standard MS office applications
- Experience of Corrigo (desirable)
- Strong communication skills (essential)
- Confident telephone manner with exemplary customer service aptitude (essential)
- Eager to work in a fast paced, busy, growing workplace (essential)
What you can expect in return
- Salary negotiable depending on relevant experience
- Car allowance
- 25 days holiday plus bank holidays and option to buy 5 days
- Contributory company pension scheme
- Life Assurance
- Health care scheme
- Hours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16:00)
Please note: You will be required to undertake a driving licence check, right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay.
Additional Company information
At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts, our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ years trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.
What sets us apart? Our culture. What we call the Hall & Kay way. It’s a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them.
Remedials Project Engineer in Bolton employer: H&K Fire Engineering
Contact Detail:
H&K Fire Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remedials Project Engineer in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience managing projects and working with subcontractors. Be ready to share specific examples of how you've met SLAs and kept projects within budget.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application process. Reach out directly to the hiring manager or team. Express your interest and ask about the role – it shows initiative and can set you apart from other candidates.
✨Tip Number 4
Keep learning! Stay updated on the latest trends and technologies in fire protection and security. This not only boosts your knowledge but also makes you more appealing to employers. Plus, we’ve got loads of resources on our website to help you out!
We think you need these skills to ace Remedials Project Engineer in Bolton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Remedials Project Engineer role. Highlight your experience in the Fire & Security sector and any relevant project management skills. We want to see how your background aligns with what we do!
Showcase Your Communication Skills: Since strong communication is essential for this role, don’t shy away from showcasing your customer service aptitude. Use examples in your application that demonstrate how you’ve effectively liaised with clients or managed teams.
Be Specific About Your Experience: When detailing your experience, be specific about the projects you've managed, especially those involving budget control and compliance. We love numbers, so if you can quantify your achievements, even better!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at H&K Fire Engineering
✨Know Your Stuff
Make sure you brush up on your knowledge of the fire and security sector. Familiarise yourself with common practices, regulations, and technologies relevant to remedial maintenance work. This will not only help you answer technical questions but also show your passion for the industry.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing small budget projects. Prepare examples that highlight your ability to organise resources, manage timelines, and ensure quality compliance. Use specific metrics or outcomes to demonstrate your success in previous roles.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you liaise with customers and team members. Consider role-playing with a friend to refine your telephone manner and customer service approach.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your interest in the position and helps you determine if it's the right fit for you.