Senior Claims Adjuster (Real Estate/Property) in City of London
Senior Claims Adjuster (Real Estate/Property)

Senior Claims Adjuster (Real Estate/Property) in City of London

City of London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage complex property claims and lead the process from notice to settlement.
  • Company: Join a leading Lloyd's Syndicate in the insurance industry.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact in the dynamic world of commercial property claims.
  • Qualifications: Experience in claims adjustment and strong negotiation skills.
  • Other info: Collaborative team environment with a focus on personal development.

The predicted salary is between 48000 - 72000 £ per year.

Location: London (Hybrid)

Client: Lloyd's Syndicate – a leading Lloyd’s Syndicate specializing in complex commercial property and real‑estate claims.

Role overview: Join a growing team focused on managing complex commercial property/real‑estate claims across the UK, international and multinational jurisdictions. You will lead the process from notice to settlement, with authority appropriate to your experience.

Key Responsibilities

  • Effectively assess and manage a high volume of technically complex Property and Real Estate claims across the UK, International, and Multinational portfolios.
  • Accurately interpret and apply policy coverage to all assigned claims, ensuring they are adjusted in line with the relevant terms and conditions.
  • Handle claims promptly and efficiently, meeting agreed service levels while negotiating and settling in accordance with company guidelines and best practices.
  • Recognise and appropriately manage customer complaints and expressions of dissatisfaction, escalating issues as needed in line with the company's Complaints Policy and Procedures.
  • Instruct, coordinate, and oversee external vendors, monitoring their performance and costs to ensure compliance with required technical and service standards.
  • Maintain full compliance with policies, procedures, and regulatory requirements, demonstrating up‑to‑date knowledge and a commitment to internal control mechanisms.
  • Continuously develop technical expertise and behavioural competencies through ongoing personal development in line with agreed objectives.
  • Foster strong relationships with key internal and external stakeholders, including Underwriting, Actuarial, Brokers, and Key Clients, ensuring clear communication on claim notifications, case progress, and service‑level commitments.
  • Contribute to operational initiatives and support projects as assigned by the Property Claims Team Manager.
  • Promote team development by conducting regular peer reviews and audits to uphold quality and consistency in claim handling.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Finance and Sales

Industries: Insurance

Senior Claims Adjuster (Real Estate/Property) in City of London employer: HJF Promotional Products

Lloyd's Syndicate is an exceptional employer, offering a dynamic work environment in the heart of London with a hybrid working model that promotes work-life balance. Employees benefit from ongoing professional development opportunities, a collaborative culture that values teamwork and innovation, and the chance to engage with complex commercial property claims on a global scale. Join us to be part of a leading team where your expertise will be recognised and rewarded, and where you can make a meaningful impact in the insurance industry.
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Contact Detail:

HJF Promotional Products Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Claims Adjuster (Real Estate/Property) in City of London

✨Network Like a Pro

Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to current employees at Lloyd's Syndicate. We all know that sometimes it’s not just what you know, but who you know that can land you that interview.

✨Show Off Your Skills

When you get the chance to chat with potential employers, make sure to highlight your experience with complex claims management. We want to hear about your successes and how you’ve tackled tricky situations in the past. Be ready to share specific examples that showcase your expertise!

✨Prepare for the Interview

Do your homework on Lloyd's Syndicate and the role of a Senior Claims Adjuster. We recommend preparing answers to common interview questions and thinking about how your skills align with their needs. Practice makes perfect, so maybe do a mock interview with a friend!

✨Apply Through Our Website

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!

We think you need these skills to ace Senior Claims Adjuster (Real Estate/Property) in City of London

Claims Management
Policy Interpretation
Negotiation Skills
Customer Complaint Management
Vendor Coordination
Regulatory Compliance
Technical Expertise in Property Claims
Stakeholder Communication
Operational Initiative Contribution
Peer Review and Audit Conducting
Service Level Commitment
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience with complex property and real estate claims, and don’t forget to mention any relevant qualifications or certifications that make you stand out.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Lloyd's Syndicate. Share specific examples of how you've successfully managed claims in the past and how you can contribute to our team.

Showcase Your Communication Skills: As a Senior Claims Adjuster, strong communication is key. In your application, demonstrate your ability to communicate clearly and effectively, whether it's through your writing style or by providing examples of how you've managed stakeholder relationships.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at HJF Promotional Products

✨Know Your Claims Inside Out

Make sure you brush up on your knowledge of complex commercial property and real estate claims. Familiarise yourself with the key responsibilities outlined in the job description, especially around policy coverage and claims management. This will help you demonstrate your expertise and confidence during the interview.

✨Showcase Your Negotiation Skills

Since you'll be handling claims and negotiating settlements, prepare examples from your past experiences where you've successfully negotiated outcomes. Be ready to discuss how you manage customer complaints and ensure satisfaction, as this is crucial for the role.

✨Build Relationships with Stakeholders

Highlight your ability to foster strong relationships with internal and external stakeholders. Think of specific instances where you've collaborated with underwriters, brokers, or clients to achieve a common goal. This will show that you understand the importance of communication in claims management.

✨Stay Updated on Regulations

Demonstrate your commitment to compliance by discussing how you keep up-to-date with policies, procedures, and regulatory requirements. Mention any relevant training or personal development initiatives you've undertaken to enhance your technical expertise in the field.

Senior Claims Adjuster (Real Estate/Property) in City of London
HJF Promotional Products
Location: City of London

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