At a Glance
- Tasks: Drive consultant engagement and build referral networks in a leading independent hospital.
- Company: The Hospital of St John & St Elizabeth, a top independent hospital in London.
- Benefits: Private healthcare, 27 days leave, gym access, and personal development opportunities.
- Other info: Join a dynamic team with excellent career growth potential.
- Why this job: Make a real impact while achieving commercial success in a supportive environment.
- Qualifications: 5+ years in business development within private healthcare and strong interpersonal skills.
The predicted salary is between 50000 - 70000 £ per year.
The Hospital of St John & St Elizabeth (HJE) is one of London's leading independent hospitals, located in St John's Wood, minutes from Central London on the Jubilee line.
Uniquely, all of our profits fund St John's Hospice, our onsite end-of-life charity – meaning the work you do here has a direct impact beyond commercial results.
We are looking for an experienced Business Development Manager to join our commercial team, reporting to the Head of Patient Services.
This is a senior relationship-focused role for someone who thrives on driving consultant engagement, building referral networks, and delivering measurable revenue growth in a complex private healthcare environment.
Is this role right for you?
- You will have substantial experience working in an independent or private hospital setting, with at least five years in a business development, sales, or consultant liaison capacity at senior level.
- You will be results-driven with a demonstrable track record against growth targets, and comfortable working with utilisation data, market demographics, and consultant referral patterns to inform your priorities.
- You should be educated to diploma level or above in marketing or management, though candidates with equivalent industry experience are strongly encouraged to apply.
- Familiarity with CRM systems and a structured approach to market intelligence and pipeline management will be important in this role.
- Above all, we are looking for someone with outstanding interpersonal skills, sound personal judgement, and the resilience to operate effectively in a fast-paced, consultant-facing environment.
What will you be doing?
- As the principal liaison for the consultant body at HJE, you will be responsible for growing and retaining referrals across all service lines, targeting and recruiting new consultants, and shifting activity from competitor sites.
- You will manage two Business Development Officers, providing direction and oversight to ensure consistent and effective delivery across the team.
- Day to day, you will analyse market and utilisation data to identify relationship priorities, prepare monthly reports on new business opportunities and pipeline progress, and work closely with the Head of Patient Services, Commercial Director, and Head of Marketing to shape the hospital's overall consultant engagement strategy.
- You will own issue resolution between consultants and hospital leadership, operating with a clear follow-up protocol and a strong sense of urgency.
- You will also facilitate consultant specialty group meetings, drive cross-specialty referral opportunities, and maintain detailed, accurate records via our CRM system.
Why HJE?
We offer a genuinely supportive environment with real scope for commercial impact. Benefits include:
- Private healthcare scheme worth up to £20,000 per year
- 27 days annual leave
- Interest‑free season ticket loans
- Cycle to work scheme
- Free eye tests with contribution towards lenses
- Local business and retail discounts
- Free Cinema Society membership
- Staff Gym
- Refer a Friend scheme
- Personal development and training
- Annual recognition awards and events
If you are looking for a role where commercial ambition and genuine purpose sit alongside each other, we would welcome an application.
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Business Development Manager employer: HJE
The Hospital of St John & St Elizabeth is an exceptional employer, offering a unique opportunity to make a meaningful impact in the healthcare sector while working in a supportive and dynamic environment. Located in the heart of London, we provide our employees with generous benefits such as a private healthcare scheme, extensive annual leave, and personal development opportunities, all while contributing to the vital work of St John's Hospice. Join us to thrive in a role that combines commercial ambition with genuine purpose, where your efforts directly enhance patient care and community support.
