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- Tasks: Join our Admissions Team to welcome patients and manage their files.
- Company: An independent private hospital rated number one for care in the UK.
- Benefits: Enjoy perks like private healthcare, 27 days leave, and discounts.
- Why this job: Be part of a supportive team making a real impact on patient care.
- Qualifications: Experience in healthcare, strong organisation skills, and excellent customer service.
- Other info: Located in St John’s Wood, close to Central London with flexible shifts.
The predicted salary is between 30000 - 42000 £ per year.
We require an enthusiastic team player to join the Admissions Team as an Admissions Officer covering maternity leave. This role will involve meeting and greeting patients, welcoming them to the Hospital and escorting them to their room. There will also be other office duties which will include preparing patient files and liaising with third parties to gain authorisation for treatment. The shift patterns will be 7.5hrs (30min lunch break) between 6am to 6pm, occasionally Saturdays, in rotation with other team members.
Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St John’s.
Responsibilities of this Admissions Officer role:
- Manage admissions – admit patients, deal with deposits/medical insurance and escort patients to their rooms.
- Admit patients onto Pims system & update any new/changed patient details.
- Printing & collating of paperwork for next day’s admissions.
- Retrieve & prepare patient notes.
- Process paperwork for patient bookings and send the relevant information to patients before admission.
- Liaise with sponsoring bodies, including Embassies, regarding patient sponsorship.
- Present a high standard of customer care in dealing with patients, secretaries and consultants.
- Collect, replenish & deliver trolley for assembly of patient notes.
- Deal with general telephone enquiries.
- Responsible for the replenishing of office supplies.
- General office filing.
Am I the right person for this Admissions Officer role?
- Previous relevant experience working in a medical/healthcare environment or undertaking a similar role.
- Organisation skills and the ability to prioritise.
- Professionalism and courteousness.
- Excellent Customer Service Skills.
- Proven IT skills.
- The ability to work accurately and with a high volume of work during peak times.
- The ability to work flexibly and as part of a team.
- Ability to ensure that all information is recorded accurately.
Why apply for this role?
At our organisation, we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits:
- Private healthcare scheme worth up to £20,000 per year.
- 27 days annual leave.
- Blue Light Card discounts.
- Interest-free season ticket loans.
- Cycle to work scheme.
- Free eye check-up vouchers with contribution towards lenses.
- Free newspaper and media subscriptions.
- Local Business discounts.
- Discount in our Hospice Charity shop.
- Refer a Friend scheme.
- Free Cinema Society Membership offering discounted tickets.
- Personal development and training courses.
- Annual events and recognition awards.
- Career progression and increments.
- For employees joining us from the NHS, we can provide continuation of your NHS pension.
If you are ready for a new challenge and relish the chance to become part of a successful, forward-thinking organisation then we would love to hear from you.
Admissions Officer -Maternity Cover employer: HJE
Contact Detail:
HJE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Officer -Maternity Cover
✨Tip Number 1
Familiarise yourself with the specific duties of an Admissions Officer in a healthcare setting. Understanding the nuances of patient admissions, insurance processes, and customer service expectations will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in a medical or healthcare environment when networking. Connect with professionals in similar roles on platforms like LinkedIn to gain insights and potentially get referrals.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios related to patient care and office management. Being able to demonstrate your problem-solving skills and customer service approach will be crucial.
✨Tip Number 4
Show enthusiasm for the role and the organisation's mission during your interactions. Research the hospital's values and recent achievements, such as their top rating in the Bupa survey, to convey genuine interest.
We think you need these skills to ace Admissions Officer -Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a medical or healthcare environment. Emphasise your organisational skills, customer service abilities, and any IT proficiency that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Admissions Officer position. Mention specific experiences that demonstrate your ability to manage admissions and provide excellent customer care.
Highlight Teamwork Skills: Since this role requires working as part of a team, include examples in your application that illustrate your ability to collaborate effectively with others and adapt to changing situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at HJE
✨Show Enthusiasm for Patient Care
As an Admissions Officer, your role revolves around patient interaction. Make sure to express your passion for providing excellent customer service and how you can contribute to a welcoming environment for patients.
✨Highlight Relevant Experience
Discuss any previous experience in a medical or healthcare setting. Be specific about your roles and responsibilities, especially those that involved patient admissions or administrative tasks, as this will demonstrate your suitability for the position.
✨Demonstrate Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or prioritised workloads in past roles. This is crucial for handling the high volume of work during peak times, which is a key aspect of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, shift patterns, and the hospital's approach to patient care. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
