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- Tasks: Guide clients through their travel journey, ensuring a seamless experience.
- Company: HJB Travels Agency USA, a supportive global community based in Massachusetts.
- Benefits: Remote flexibility, exclusive travel perks, and ongoing professional growth.
- Why this job: Join a passionate team and help others create unforgettable travel memories.
- Qualifications: Excellent communication skills and a background in customer service.
- Other info: Dynamic role with structured training and mentorship for success.
The predicted salary is between 30000 - 42000 £ per year.
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
While HJB Travels Agency USA is proudly based in Massachusetts, we foster a supportive, global community. We provide structured training, mentorship, and ongoing support for agents located in the UK, ensuring you’re fully equipped to succeed regardless of location.
Key Responsibilities- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post-trip.
- Address concerns with empathy and efficiency, ensuring client satisfaction.
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.
- Excellent communication skills—both written and verbal.
- A background in customer service, ideally within travel, tourism, or hospitality.
- High attention to detail, strong organizational habits, and a proactive mindset.
- Tech-savvy and able to learn new systems and booking tools quickly.
- A genuine enthusiasm for travel and helping others create memorable experiences.
Remote Travel Specialist in Edinburgh employer: Hjbtravels
Contact Detail:
Hjbtravels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Specialist in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances who work in travel or customer service. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to share your passion for travel and how your skills can help clients have a seamless experience. Make it personal and engaging!
✨Tip Number 3
Stay active on social media! Follow travel companies and engage with their posts. You never know when a job opportunity might pop up, and being part of the conversation can help you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our supportive community.
We think you need these skills to ace Remote Travel Specialist in Edinburgh
Some tips for your application 🫡
Show Your Passion for Travel: Let your love for travel shine through in your application! Share personal experiences or stories that highlight why you’re excited about helping others create their dream trips.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight relevant skills and experiences that align with what we’re looking for, especially in customer service and communication.
Be Professional Yet Approachable: While we want to see your personality, it’s important to maintain a professional tone. Use clear language and avoid jargon, making it easy for us to see how you’d communicate with clients.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Hjbtravels
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, travel documentation, and current industry trends. This will not only impress the interviewers but also show your genuine enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Consider role-playing common client scenarios with a friend to demonstrate how you would handle inquiries or resolve issues professionally.
✨Highlight Your Customer Service Experience
Prepare examples from your past roles that showcase your customer service skills. Think about times when you went above and beyond for a client, especially in travel or hospitality settings, as these stories will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and team dynamics. This shows your interest in the role and helps you gauge if it’s the right fit for you.
