At a Glance
- Tasks: Guide clients through their travel journey, ensuring a seamless experience.
- Company: HJB Travels Agency USA, a passionate team dedicated to creating memorable travel experiences.
- Benefits: Remote work flexibility, exclusive travel perks, and ongoing professional training.
- Why this job: Join a community that helps others create unforgettable memories through travel.
- Qualifications: Excellent communication skills and a background in customer service.
- Other info: Work from anywhere with hours that fit your lifestyle.
The predicted salary is between 28800 - 48000 £ per year.
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Key Responsibilities- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post-trip.
- Address concerns with empathy and efficiency, ensuring client satisfaction.
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.
- Excellent communication skills—both written and verbal.
- A background in customer service, ideally within travel, tourism, or hospitality.
- High attention to detail, strong organizational habits, and a proactive mindset.
- Tech-savvy and able to learn new systems and booking tools quickly.
- A genuine enthusiasm for travel and helping others create memorable experiences.
Remote Travel Specialist in Burnley employer: Hjbtravels
Contact Detail:
Hjbtravels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Specialist in Burnley
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that Remote Travel Specialist role.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your own travel experiences and how they’ve shaped your customer service skills. It’s all about making that personal connection!
✨Tip Number 3
Be proactive! If you see a job listing on our website, don’t just apply—follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching common travel-related questions and scenarios. Think about how you would handle client inquiries or booking challenges, and be ready to showcase your problem-solving skills!
We think you need these skills to ace Remote Travel Specialist in Burnley
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about helping others create their dream trips. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills and experiences in customer service, especially in travel or hospitality. We appreciate when candidates take the time to connect their background with what we’re looking for.
Be Clear and Concise: Keep your writing clear and to the point. Use simple language and avoid jargon unless it’s relevant to the travel industry. We value effective communication, so make sure your application reflects that!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hjbtravels
✨Know Your Travel Stuff
Make sure you brush up on popular travel destinations and current travel trends. Being able to discuss these topics confidently will show that you’re genuinely passionate about travel, which is key for a Remote Travel Specialist.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice answering common interview questions out loud. You could even role-play with a friend to simulate client interactions, ensuring you come across as professional and approachable.
✨Showcase Your Problem-Solving Skills
Think of examples from your past experiences where you successfully resolved client issues or handled challenging situations. This will demonstrate your ability to manage challenges with empathy and efficiency, which is vital for client satisfaction.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or the tools they use. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.