At a Glance
- Tasks: Guide clients through their travel journey, ensuring a seamless experience.
- Company: HJB Travels Agency USA, a passionate team dedicated to creating memorable trips.
- Benefits: Remote work flexibility, exclusive travel perks, and ongoing professional training.
- Why this job: Join a community that helps others create unforgettable travel experiences.
- Qualifications: Strong communication skills and a background in customer service.
- Other info: Be part of a supportive team with a focus on personal growth.
The predicted salary is between 28800 - 48000 £ per year.
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Key Responsibilities
- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post-trip.
- Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
- Excellent communication skills—both written and verbal.
- A background in customer service, ideally within travel, tourism, or hospitality.
- High attention to detail, strong organizational habits, and a proactive mindset.
- Tech-savvy and able to learn new systems and booking tools quickly.
- A genuine enthusiasm for travel and helping others create memorable experiences.
Remote Travel Specialist in Bristol employer: Hjbtravels
Contact Detail:
Hjbtravels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Specialist in Bristol
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your travel experiences and customer service successes. This gives potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching common questions for travel specialists. Practice your responses, focusing on how your experience aligns with the role at HJB Travels Agency. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Remote Travel Specialist in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Remote Travel Specialist role. Highlight your relevant experience in customer service and travel, and show us how your skills align with what we're looking for.
Show Your Passion for Travel: Let your enthusiasm for travel shine through in your application. Share any personal travel experiences or insights that demonstrate your love for helping others create memorable journeys.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your communication skills in action, so make every word count!
Apply Through Our Website: We encourage you to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Hjbtravels
✨Know Your Travel Stuff
Make sure you brush up on popular travel destinations and current travel trends. Being able to discuss these topics confidently will show your genuine enthusiasm for travel and help you connect with the interviewers.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your verbal skills and ensure you can convey information effectively.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've handled challenging situations in previous roles. Highlight your ability to resolve issues with empathy and efficiency, as this is crucial for ensuring client satisfaction in a travel context.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture or the team you'll be working with. This shows your interest in the role and helps you gauge if it's the right fit for you.