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For Companies At a Glance
- Tasks: Assist clients with travel inquiries and ensure smooth booking processes.
- Company: Leading travel company in Birmingham with a focus on customer satisfaction.
- Benefits: Flexible schedule, growth opportunities, and a chance to explore the travel industry.
- Why this job: Join a dynamic team and help others create unforgettable travel experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Perfect for those looking to grow in the travel industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading travel company in Birmingham is seeking a detail-oriented Travel Customer Support Specialist. You will assist clients with travel-related inquiries and ensure a smooth booking process. Ideal candidates will possess strong communication and customer service skills, and have a keen interest in the travel industry. The role offers flexible scheduling options and growth opportunities within the company.
Travel Support Specialist - Flexible Schedule & Growth in Birmingham employer: Hjbtravels
Contact Detail:
Hjbtravels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Support Specialist - Flexible Schedule & Growth in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the travel industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer support roles and practice your answers. We want you to shine when discussing your passion for travel and how you can help clients.
✨Tip Number 3
Show off your skills! If you have any relevant experience or certifications, make sure to highlight them during interviews. We love seeing candidates who are proactive about their professional development.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team and making a difference in the travel world.
We think you need these skills to ace Travel Support Specialist - Flexible Schedule & Growth in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping others explore the world.
Highlight Your Customer Service Skills: Make sure to emphasise your communication and customer service skills in your application. Use specific examples from your past experiences where you’ve gone above and beyond to assist customers. We value those who can create a smooth booking process and ensure our clients are happy!
Be Detail-Oriented: As a Travel Support Specialist, attention to detail is key! In your application, showcase how you've successfully managed details in previous roles. Whether it’s handling bookings or resolving issues, we want to know how you keep everything organised and running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed! It’s super easy and ensures your application lands right in our hands. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at Hjbtravels
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, booking processes, and common customer queries. This will show the interviewers that you’re genuinely interested in the travel industry and ready to assist clients effectively.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family, focusing on how you would handle various customer scenarios. This will help you feel more confident during the actual interview.
✨Highlight Your Customer Service Experience
Prepare examples from your past experiences where you’ve provided excellent customer service. Think about specific situations where you resolved issues or went above and beyond for a client. This will demonstrate your capability to handle inquiries and ensure a smooth booking process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, growth opportunities, or what a typical day looks like for a Travel Support Specialist. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
