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- Tasks: Guide clients through their travel journey, ensuring a seamless experience from start to finish.
- Company: HJB Travels Agency USA, a supportive global community based in Massachusetts.
- Benefits: Remote work flexibility, exclusive travel perks, and ongoing professional development.
- Why this job: Join a passionate team and help others create unforgettable travel memories.
- Qualifications: Strong communication skills and a background in customer service or hospitality.
- Other info: Enjoy a dynamic role with structured training and mentorship for success.
The predicted salary is between 36000 - 60000 £ per year.
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
While HJB Travels Agency USA is proudly based in Massachusetts, we foster a supportive, global community. We provide structured training, mentorship, and ongoing support for agents located in the UK, ensuring you’re fully equipped to succeed regardless of location.
Key Responsibilities- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post-trip.
- Address concerns with empathy and efficiency, ensuring client satisfaction.
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.
- Excellent communication skills—both written and verbal.
- A background in customer service, ideally within travel, tourism, or hospitality.
- High attention to detail, strong organizational habits, and a proactive mindset.
- Tech-savvy and able to learn new systems and booking tools quickly.
- A genuine enthusiasm for travel and helping others create memorable experiences.
Remote Travel Specialist in Belfast employer: Hjbtravels
Contact Detail:
Hjbtravels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your own travel experiences and how they’ve shaped your customer service skills. It’s all about making that personal connection!
✨Tip Number 3
Be proactive! If you see a job listing that excites you, don’t just apply—follow up with a friendly email or message expressing your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Utilise our website to apply! We’ve got all the resources you need to make your application shine. Plus, it’s a great way to show us you’re serious about joining our community of travel enthusiasts.
We think you need these skills to ace Remote Travel Specialist in Belfast
Some tips for your application 🫡
Show Your Passion for Travel: Let your love for travel shine through in your application! Share personal experiences or stories that highlight why you’re excited about helping others create their dream trips. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your CV and cover letter for the Remote Travel Specialist role. Highlight relevant experience in customer service and any travel-related roles you've had. We appreciate when applicants take the time to connect their skills to our needs.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We value communication skills, so make sure your writing reflects that—no one likes wading through fluff!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy—just a few clicks and you’re done!
How to prepare for a job interview at Hjbtravels
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, travel documentation, and any recent changes in travel regulations. This will not only impress the interviewers but also show your genuine enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family, focusing on how you would respond to client inquiries and handle challenging situations.
✨Demonstrate Empathy and Problem-Solving
Prepare examples from your past experiences where you've successfully resolved customer issues. Highlight your ability to empathise with clients and provide solutions, as this is crucial for ensuring client satisfaction in the travel industry.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team culture, or how they support remote agents. This shows your interest in the company and helps you gauge if it’s the right fit for you.
