At a Glance
- Tasks: Assist customers with travel inquiries and ensure a smooth booking experience.
- Company: Dynamic travel company focused on customer satisfaction.
- Benefits: Flexible schedule, training support, and opportunities for career advancement.
- Other info: Ideal for those passionate about travel and helping others.
- Why this job: Join a supportive team and help others explore the world.
- Qualifications: Strong communication skills and a customer-first mindset.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.
You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.
Key Responsibilities
- Handle customer inquiries via phone and email
- Assist clients with travel questions, reservations, and general support
- Provide accurate information regarding destinations, policies, and procedures
- Maintain professional and courteous communication at all times
- Follow established company processes and service standards
- Document customer interactions as needed
Qualifications
- Strong verbal and written communication skills
- Customer service experience preferred, but not required
- Ability to work independently and manage time effectively
- Basic computer skills and comfort using online systems
- Attention to detail and a customer-first mindset
- Interest in the travel industry is a plus
What We Offer
- Flexible scheduling options (part-time or full-time)
- Training and ongoing support
- Opportunities for advancement within the travel industry
- Supportive and team-oriented work environment
Customer Service Representative – Travel Industry (Flexible Schedule) in Liverpool employer: Hjbtravels
Join a dynamic team in the travel industry where your passion for customer service can shine! We offer flexible scheduling options, comprehensive training, and a supportive work environment that fosters growth and advancement. With a focus on teamwork and a commitment to providing exceptional service, you'll find meaningful and rewarding employment here.
