At a Glance
- Tasks: Assist customers with travel inquiries and ensure a smooth booking experience.
- Company: Join a supportive team in the exciting travel industry.
- Benefits: Flexible schedule, training, and opportunities for career advancement.
- Other info: Perfect for those passionate about travel and customer service.
- Why this job: Help others explore the world while enjoying a flexible work-life balance.
- Qualifications: Strong communication skills and a customer-first mindset.
The predicted salary is between 31500 - 38500 £ per year.
- Overview
- We are looking for a reliable and customer-focused
Customer Service Representative to support clients within the travel industry . This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.
Job Description
You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.
Responsibilities
- Handle customer inquiries via phone and email
- Assist clients with travel questions, reservations, and general support
- Provide accurate information regarding destinations, policies, and procedures
- Maintain professional and courteous communication at all times
- Follow established company processes and service standards
- Document customer interactions as needed
Qualifications
- Strong verbal and written communication skills
- Customer service experience preferred, but not required
- Ability to work independently and manage time effectively
- Basic computer skills and comfort using online systems
- Attention to detail and a customer-first mindset
- Interest in the travel industry is a plus
What We Offer
- Flexible scheduling options (part-time or full-time)
- Training and ongoing support
- Opportunities for advancement within the travel industry
- Supportive and team-oriented work environment
- #J-18808-Ljbffr
Customer Service Representative – Travel Industry (Flexible Schedule) employer: Hjbtravels
Join a dynamic team in the heart of the travel industry, where your passion for customer service can truly shine. We offer flexible work options and a supportive environment that fosters growth and collaboration, ensuring you have the tools and training needed to excel in your role. With opportunities to advance within the travel sector, you'll find meaningful and rewarding employment while helping clients create unforgettable experiences.
