At a Glance
- Tasks: Guide clients through their travel journey, ensuring a seamless experience.
- Company: HJB Travels Agency USA, a passionate team dedicated to creating memorable travel experiences.
- Benefits: Remote work flexibility, exclusive travel perks, and ongoing professional training.
- Other info: Work from anywhere with hours that fit your lifestyle.
- Why this job: Join a community that helps others create unforgettable memories through travel.
- Qualifications: Excellent communication skills and a background in customer service.
The predicted salary is between 24300 - 29700 £ per year.
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home.
Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Key Responsibilities
- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post-trip.
- Address concerns with empathy and efficiency, ensuring client satisfaction.
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.
- What We’re Looking For
- Excellent communication skills—both written and verbal.
- A background in customer service, ideally within travel, tourism, or hospitality.
- High attention to detail, strong organizational habits, and a proactive mindset.
- Tech-savvy and able to learn new systems and booking tools quickly.
- A genuine enthusiasm for travel and helping others create memorable experiences.
- #J-18808-Ljbffr
Remote Travel Specialist in Bristol employer: Hjbtravels
As a leading travel agency, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional development. Our Remote Travel Planner & Concierge role offers the flexibility to work from anywhere while enjoying exclusive industry perks and a supportive team environment, making it an ideal opportunity for those passionate about travel and customer service.
