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For Companies At a Glance
- Tasks: Guide clients through their travel journey, ensuring a seamless experience.
- Company: HJB Travels Agency USA, a passionate team dedicated to creating memorable trips.
- Benefits: Remote work flexibility, exclusive travel perks, and ongoing professional training.
- Why this job: Join a community that helps others create unforgettable travel experiences.
- Qualifications: Strong communication skills and a background in customer service.
- Other info: Tech-savvy individuals with a love for travel will thrive here.
The predicted salary is between 28800 - 48000 £ per year.
As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care. At HJB Travels Agency USA, based in Massachusetts, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Responsibilities
- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post-trip.
- Address concerns with empathy and efficiency, ensuring client satisfaction.
Benefits
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.
What We’re Looking For
- Excellent communication skills—both written and verbal.
- A background in customer service, ideally within travel, tourism, or hospitality.
- High attention to detail, strong organizational habits, and a proactive mindset.
- Tech-savvy and able to learn new systems and booking tools quickly.
- A genuine enthusiasm for travel and helping others create memorable experiences.
Remote Travel Specialist in Glasgow employer: HJB Travels
Contact Detail:
HJB Travels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Specialist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the travel industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your travel experiences and customer service successes. This gives potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching common questions and practicing your responses. We want to see your passion for travel and how you handle client inquiries, so be ready to share your experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at HJB Travels Agency.
We think you need these skills to ace Remote Travel Specialist in Glasgow
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about helping others create their dream trips.
Tailor Your Application: Make sure to customise your CV and cover letter for the Remote Travel Specialist role. Highlight relevant skills and experiences that match the job description, especially in customer service and travel.
Be Professional Yet Approachable: While we want to see your personality, remember to keep it professional. Use a friendly tone in your writing, as this reflects the kind of communication style we value at StudySmarter.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HJB Travels
✨Know Your Travel Stuff
Make sure you brush up on popular travel destinations and current travel trends. Being able to discuss these topics confidently will show that you're genuinely interested in the role and can provide valuable insights to clients.
✨Practice Your Communication Skills
Since excellent communication is key for this position, practice answering common interview questions out loud. You could even role-play with a friend to simulate client interactions, ensuring you come across as professional and approachable.
✨Showcase Your Customer Service Experience
Prepare specific examples from your past roles where you've gone above and beyond for customers. Highlighting your ability to handle challenges with empathy and efficiency will resonate well with the interviewers.
✨Be Tech-Savvy
Familiarise yourself with common booking tools and software used in the travel industry. If you have experience with any specific systems, be ready to discuss how you’ve used them effectively in previous roles.
