Sales Development Representative Manager

Sales Development Representative Manager – Hiya Inc.

About Us

At Hiya, we’re revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity. Since 2015, we have introduced the first mobile caller ID and spam-blocking apps. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network‑based spam‑blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone. Today, our Voice Intelligence Platform supports over 500 million users globally.

About The Position

The SDR Manager is a leadership role responsible for building, coaching, and scaling a high‑performing Sales Development function at Hiya. In this position, you’ll own pipeline generation strategy, lead and mentor a team of SDRs, and partner closely with Sales, Marketing and Enablement to deliver predictable pipeline and consistent prospecting excellence. You will play a key role in shaping outbound strategy, refining processes, and elevating team performance.

What You’ll Do

• Lead, coach, and develop a team of SDRs to consistently meet and exceed qualified pipeline targets
• Partner with Sales leadership to forecast pipeline, track KPIs, and refine territory planning
• Collaborate with Marketing to align on campaigns, messaging, cadences, lead quality, and follow‑up strategy
• Establish scalable processes, playbooks, onboarding frameworks, and performance standards
• Hire, train, and develop top SDR talent while fostering an inclusive, high‑performance culture

Qualities That Will Make You Successful

• Proven ability to coach and elevate SDR performance with clear frameworks and repeatable methodology
• Data driven, strong analytical mindset with experience using CRM and sales engagement tools to guide decisions
• Exceptional communication and motivational skills; able to inspire teams
• A proactive, process‑oriented operator with the ability to build structure in a scaling environment
• Collaborative partner who works effectively with cross‑functional leaders
• High integrity, resilience, and a growth mindset

More Details

• Start Date: Immediately
• Status: Full‑time
• Type: Hybrid (3 days per week in office)
• Location: London, UK
• Travel Requirements: None specified
• Department: Sales
• Reports to: Director of Sales
• Direct Reports: 5

Benefits

• 25 days holiday plus bank holidays
• Opt‑in salary sacrifice pension scheme (company contributes 4% of basic salary)
• Paid parental leave
• Private medical insurance through Vitality (including dental and vision)
• Employer‑paid life insurance (2x base salary)
• Donation matching for a charity of your choice (up to $1,000 per year)
• WFH equipment stipend$1,000 per year in professional development funds
• Lunch provided on in‑office days

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Software Development

We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and strongly believe that diversity makes our company stronger, more dynamic, and a great place to build a career.

The requirements listed in the job descriptions are guidelines. You don’t have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.