At a Glance
- Tasks: Own the entire sales cycle, from prospecting to closing deals across EMEA.
- Company: Join Hiver, a modern AI-driven customer service platform transforming support.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborative culture with a focus on meaningful ownership and innovation.
- Why this job: Make a real impact by building your own territory and driving success.
- Qualifications: 3+ years in SaaS sales with a proven track record of self-sourced pipeline.
The predicted salary is between 63000 - 77000 £ per year.
About us: Hiver is a modern, AI-driven customer service platform used by companies across healthcare, finance, logistics, education, and technology. We help teams deliver fast, human support across email, chat, phone, WhatsApp, and more — without the complexity of legacy helpdesks.
We’re a challenger brand in a category dominated by over-engineered tools. We build software that is simple, powerful, and genuinely helpful, and we operate internally with that same philosophy. If you want meaningful ownership, thoughtful teammates, and work that ships, Hiver is a great place to do it.
Opportunity: We're looking for a hungry, self-directed Account Executive to build and own our EMEA territory (plus any other aligned time zones). This is not a role for someone who wants pipeline handed to them and just needs to close it. You'll be manufacturing your own outcomes: prospecting, qualifying, building relationships, and closing, across the full range of deal sizes, from SMB through enterprise.
Key Responsibilities: What you’ll be working on:
- Own the entire sales cycle end to end, from self-sourced prospecting through close and activation, across SMB, mid-market, and enterprise accounts in EMEA and aligned time zones.
- Work hand-in-hand with SDRs to plan territory coverage and pipeline strategy, treating them as a force multiplier on top of your own self-sourced outbound, not a replacement for it.
- Build the territory: identify where the opportunities are, develop your own outbound motion, and don't wait for pipeline to be handed to you.
- Run a consultative sales process: understand customer needs, advise rather than pitch, and build relationships that last past the first deal.
- Navigate multiple internal and external stakeholders, from individual buyers at smaller accounts to full buying committees at larger ones.
- Work cross-functionally with product, marketing, and customer success to represent the territory's needs.
- Actively shape and improve the sales process itself as the territory matures, not just execute what already exists.
Key Requirements: What we’re looking for:
- 3+ years of quota-carrying, full-cycle SaaS sales experience, with demonstrated self-sourced pipeline generation, not primarily inbound or handed leads.
- A track record of building a book, market, or territory from limited or no existing pipeline, this is the single most important qualifier for this role.
- Comfort operating across deal sizes and segments, from SMB through enterprise, without a fixed ICP to lean on.
- Consultative selling approach: strong discovery, ability to advise rather than just pitch.
- Consistent track record of hitting or exceeding targets in a fast-paced, ambiguous environment.
- Target: $50K in new ACV per month once ramped.
- Fluent, hands-on user of AI tools in their own sales workflow (prospecting, research, outreach, call prep) - not just aware of them, but actively using them to move faster than a traditional rep would.
- Experience selling AI-enabled or AI-native products is a strong plus - comfortable articulating AI value props to technical and non-technical buyers alike.
Senior Account Executive employer: Hiver
Hiver is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation thrives and employees are empowered to take ownership of their roles. With a strong focus on professional growth, Hiver offers ample opportunities for career advancement within the fast-paced EMEA market, making it an ideal place for ambitious individuals looking to make a meaningful impact in the AI-driven customer service sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Executive at Hiver, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hiver. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hiver:When writing your cover letter, make sure to tailor your message specifically for Hiver. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hiver
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hiver that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hiver that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hiver’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
