Transport Administrator in Redditch

About HIVED 📦 At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.

A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.

Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery.

Our Values

• We Are Kind - Kind to the planet, our team and our partners. We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions.
• We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us.
• We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why.
• We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely.

Role Overview

As a Transport Administrator at HIVED’s Redditch depot, you are a key operational support professional, ensuring the smooth, compliant, and efficient running of transport operations. Reporting to the Redditch Transport Manager, you will provide administrative oversight, monitor compliance, maintain accurate records, and support planning and fleet coordination. This role combines attention to detail with operational awareness to keep our fleet and drivers performing at their best.

Key Responsibilities

• Compliance Support & Operational Oversight
  • Maintain and update driver hours, ensuring adherence to the Working Time Directive and Drivers’ Hours Regulations.
  • Maintain records for DVSA audits, including vehicle documentation, collection paperwork, gate checks, and fleet damage audits.
  • Complete weekly fleet damage audits and gate checks, reporting findings to the Transport Manager and assisting with corrective actions.
  • Support upkeep of the Convey compliance dashboard, reviewing vehicle defects and approvals and ensuring timely resolution.
  • Monitor VOR (Vehicle Off Road) vehicles, ensuring maintenance or repair bookings are scheduled promptly to minimise downtime.
• Planning & Resource Management
  • Validate transport plans to ensure staffing aligns with operational requirements.
  • Support the end-to-end process for hiring new drivers, maintaining a resilient recruitment pipeline.
  • Coordinate with the planning team to implement operational changes and resolve scheduling conflicts.
  • Track and schedule Preventative Maintenance Inspections (PMIs) for the fleet, ensuring tractors and trailers are serviced on schedule.
• Administrative Support & Reporting
  • Prepare and maintain accurate operational and compliance reports for the Transport Manager.
  • Support driver onboarding with administrative requirements, including induction paperwork and training records.
  • Assist in arranging meetings with the Transport Manager for driver training, incident investigations, and compliance debriefs.

Requirements

• Strong understanding of O-Licence compliance and DVSA standards.
• Minimum 2 years’ experience in transport, logistics, or operational administration.
• Skills: Highly organised, detail-oriented, problem-solving, and safety-conscious.
• Attributes: Reliable, structured, proactive, and able to escalate risks appropriately.

Day in the Life

• Morning 09:00 – 12:00: Compliance & Readiness - Review operational flags, staffing updates, and driver hours. Process and maintain collection paperwork, compliance dashboards, and vehicle documentation. Complete weekly gate checks and fleet damage audits, flagging issues for action. Schedule upcoming PMIs and track maintenance bookings.
• Midday 12:00 – 15:00: Administration & Planning - Support transport planning and implement any “on-the-day” operational adjustments. Maintain driver records, training logs, and compliance documentation. Assist with incident reporting, infringement debriefs, and training administration.
• Afternoon 15:00 – 18:00: Reporting & Recruitment - Validate transport plans for upcoming days and ensure staffing coverage. Manage driver recruitment pipeline and support onboarding administration. Review fleet and driver metrics, escalating issues to the Transport Manager. Support continuous improvement initiatives in transport operations and compliance processes.

How we reward our team

• Dynamic working environment with a diverse and driven team.
• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role.
• 25 days of holiday allowance plus public holidays.
• 1 Birthday Day Off + 2 Tenure-Based Additional Days Off.
• Subsidised Private Medical Insurance including dental, vision & mental health therapy.
• Bi-annual performance reviews and tailored development plans.
• Annual compensation review.
• Team lunch provided once a week.
• Quarterly team socials and annual sports day (HIVED Olympics).
• Enhanced maternity/paternity/adoption policy as day 1 right.
• Community volunteer days.
• Cycle to work scheme.
• Dog friendly office and depots.
• MacBook Air or Windows Laptop (depending on your preference).