At a Glance
- Tasks: Lead partnerships with delivery service providers and drive continuous improvement in our operations.
- Company: Join HIVED, a fast-growing climate and logistics startup revolutionising parcel delivery.
- Benefits: Enjoy a dynamic hybrid work environment, competitive salary, and generous holiday allowance.
- Other info: Be part of a diverse team with excellent growth opportunities and fun team events.
- Why this job: Make a real impact in sustainable logistics while working with top brands and innovative tech.
- Qualifications: Strong relationship management skills and a passion for data-driven decision making.
The predicted salary is between 81000 - 99000 £ per year.
About HIVED
At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing. Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery. A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility.
Role Overview
This role sits within our Central Operations team and leads Account Management for HIVED's DSPs (Delivery Service Partners). You own the strategic relationship with our DSPs end-to-end: sourcing and onboarding new partners, growing and protecting the health of the programme, and facilitating off-boarding when a partnership ends. You are the driver of change and continuous improvement across the DSP programme: evolving how we structure, measure, and manage partnerships so the network scales sustainably.
Responsibilities
- DSP Sourcing & Strategic Relationship Management: Lead the search for and evaluation of new DSP partners, building a strong pipeline to support HIVED's growth. Own the strategic relationship with DSPs across your book of business - building trust, driving measurable growth, and safeguarding partner health.
- Onboarding & Off-boarding: Facilitate the end-to-end onboarding of new DSP companies, ensuring a smooth and well-structured start to the partnership. Facilitate the off-boarding of DSP companies when partnerships come to an end, managing the process professionally and minimising operational disruption.
- Driving Programme & Internal Change: Continuously improve the DSP programme: identifying gaps, proposing changes, and driving internal alignment to get them adopted. Act as the quarterback across internal and external stakeholders to keep the programme moving forward.
We’re Looking For Someone Who…
- Sees the Whole System: You don't just see a depot; you see a series of inputs, outputs, and dependencies.
- Is Obsessed with Standardisation: You believe that "standardisation is the mother of scale."
- Is a Disciplined Data Influencer: You use unbiased performance data to challenge the status quo.
Our Values
- We Are Kind - Kind to the planet, our team and our partners.
- We Are Tenacious - We fight every day to keep the customer promise.
- We Are Curious - We never settle, constantly challenge convention.
- We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely.
How we reward our team
- Dynamic hybrid working environment with a diverse and driven team.
- Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role.
- 25 days of holiday allowance plus public holidays.
- 1 Birthday Day Off + 2 Tenure-Based Additional Days Off.
- Subsidised Private Medical Insurance including dental, vision & mental health therapy.
- Bi-annual performance reviews and tailored development plans.
- Competitive salary + EMI options scheme.
- Annual compensation review.
- Team lunch provided once a week.
- Quarterly team socials and annual sports day.
- Enhanced maternity/paternity/adoption policy as day 1 right.
- Community volunteer days.
- Cycle to work scheme.
- Dog friendly office and depots.
- MacBook Air or Windows Laptop (depending on your preference).
Want to learn more?
HIVED is B Corporation certified. HIVED is #7 on The Sunday Times Tech 100.
Partnership Manager employer: Hived
HIVED is an exceptional employer that champions sustainability and innovation in the heart of London. With a strong commitment to employee development, we offer extensive growth opportunities and a collaborative work culture that values every team member's contribution. Join us to be part of a forward-thinking company dedicated to making a positive impact through our 100% electric delivery fleet.
StudySmarter Expert Advice🤫
We think this is how you could land Partnership Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Hived and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Hived!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Hived keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Partnership Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Hived:This is your chance to really connect with the team at Hived. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Hived
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Hived.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Hived that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Hived. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
