At a Glance
- Tasks: Lead night operations, ensuring area readiness and supervising handlers for efficient workflow.
- Company: Join a dynamic team in a fast-paced operational environment.
- Benefits: Enjoy 25 days holiday, private medical insurance, and regular team socials.
- Other info: Work in a dog-friendly office with great career progression potential.
- Why this job: Make an impact in a high-growth role with plenty of learning opportunities.
- Qualifications: 2-4 years experience in operational roles and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
The Night Shift Manager is a frontline execution role, responsible for executing night-sortation, as well as evening preparation for night operations. The role focuses on supervising handlers, allocating work, exception handling, area readiness, asset preparation, and data accuracy, preventing operational debt from rolling into the following day. The role is accountable for accurate execution, monitoring, and early escalation.
Responsibilities
- Lead evening, pre-night depot activities - Ensure area readiness: yard, locations, belts, devices, scanners. Prepare magnums, pallets, cages, and equipment for Night Shift.
- Support Night Ops Manager to run inbound, scanning, sorting, and routing-prep activities with speed and accuracy.
- Coordinate handlers in the right activities monitoring productivity and coaching quality.
- Train new handlers in the required tasks and ensure they have the right working equipment.
- Handle late returns and required scans into the correct locations.
- Support unloading of HGV / linehaul arrivals.
- Maintain asset and equipment order and availability.
- Flag risks, gaps, or unresolved issues before Night Shift start.
- Operate in line with depot safety standards. Report unsafe conditions, defects, or near misses immediately.
- Support continuous improvement initiatives & highlight potential process improvements.
- Maintain safety, standards, and productivity discipline.
Requirements
- 2-4 years’ experience operating in fast-paced depot, warehouse, or other operational roles.
- Strong attention to detail and execution discipline.
- High urgency, strong communication, strong escalation habits.
- Able to communicate effectively & build relationships & work cross-functionally.
Benefits
- Dynamic working environment with a diverse and driven team.
- Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role.
- 25 days of holiday allowance plus public holidays.
- If you’re on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays.
- Similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays.
- 1 Birthday Day Off + 2 Tenure-Based Additional Days Off.
- Subsidised Private Medical Insurance including dental, vision & mental health therapy.
- Bi-annual performance reviews and tailored development plans.
- Annual compensation review.
- Team lunch provided once a week.
- Quarterly team socials and annual sports day (HIVED Olympics).
- Enhanced maternity/paternity/adoption policy as day 1 right.
- Cycle to work scheme.
- Dog friendly office and depots.
- MacBook Air or Windows Laptop (depending on your preference).
Operations Shift Manager (Night) employer: Hived
HIVED is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London, where innovation meets sustainability. As a rapidly growing startup, we provide ample opportunities for professional development and career progression, alongside generous benefits such as subsidised private medical insurance, flexible holiday allowances, and a supportive culture that values kindness, tenacity, curiosity, and resourcefulness. Join our passionate team and be part of a mission to redefine parcel delivery while enjoying unique perks like community volunteer days and a dog-friendly office.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Shift Manager (Night)
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Hived and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Hived!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Hived keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Shift Manager (Night)
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Hived:This is your chance to really connect with the team at Hived. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Hived
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Hived.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Hived that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Hived. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
