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- Tasks: Lead night operations, ensuring area readiness and supervising handlers for efficient workflow.
- Company: Join a dynamic team in a fast-paced operational environment.
- Benefits: Enjoy 25 days holiday, private medical insurance, and regular team socials.
- Why this job: Make an impact in a high-growth role with plenty of learning opportunities.
- Qualifications: 2-4 years experience in operational roles and strong communication skills.
- Other info: Work in a dog-friendly office with great career progression potential.
The predicted salary is between 36000 - 60000 £ per year.
The Night Shift Manager is a frontline execution role, responsible for executing night-sortation, as well as evening preparation for night operations. The role focuses on supervising handlers, allocating work, exception handling, area readiness, asset preparation, and data accuracy, preventing operational debt from rolling into the following day. The role is accountable for accurate execution, monitoring, and early escalation.
Responsibilities
- Lead evening, pre-night depot activities - Ensure area readiness: yard, locations, belts, devices, scanners. Prepare magnums, pallets, cages, and equipment for Night Shift.
- Support Night Ops Manager to run inbound, scanning, sorting, and routing-prep activities with speed and accuracy.
- Coordinate handlers in the right activities monitoring productivity and coaching quality.
- Train new handlers in the required tasks and ensure they have the right working equipment.
- Handle late returns and required scans into the correct locations.
- Support unloading of HGV / linehaul arrivals.
- Maintain asset and equipment order and availability.
- Flag risks, gaps, or unresolved issues before Night Shift start.
- Operate in line with depot safety standards. Report unsafe conditions, defects, or near misses immediately.
- Support continuous improvement initiatives & highlight potential process improvements.
- Maintain safety, standards, and productivity discipline.
Requirements
- 2-4 years’ experience operating in fast-paced depot, warehouse, or other operational roles.
- Strong attention to detail and execution discipline.
- High urgency, strong communication, strong escalation habits.
- Able to communicate effectively & build relationships & work cross-functionally.
Benefits
- Dynamic working environment with a diverse and driven team.
- Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role.
- 25 days of holiday allowance plus public holidays.
- If you’re on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays.
- Similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays.
- 1 Birthday Day Off + 2 Tenure-Based Additional Days Off.
- Subsidised Private Medical Insurance including dental, vision & mental health therapy.
- Bi-annual performance reviews and tailored development plans.
- Annual compensation review.
- Team lunch provided once a week.
- Quarterly team socials and annual sports day (HIVED Olympics).
- Enhanced maternity/paternity/adoption policy as day 1 right.
- Cycle to work scheme.
- Dog friendly office and depots.
- MacBook Air or Windows Laptop (depending on your preference).
Operations Shift Manager (Night) employer: HIVED
Contact Detail:
HIVED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Shift Manager (Night)
✨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media to see what we're all about. This will help you connect with the team and show that you're genuinely interested in being part of our dynamic environment.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to operations and management. Think about how your past experiences align with the responsibilities of the Night Shift Manager role, and be ready to share specific examples.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate how you can effectively communicate and build relationships with your team. Highlight any experiences where you've successfully coached or trained others.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows that you're engaged and eager to learn more about how you can contribute to our success at StudySmarter.
We think you need these skills to ace Operations Shift Manager (Night)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Night Shift Manager role. Highlight your experience in fast-paced environments and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Leadership Skills: As a Night Shift Manager, you'll be leading a team, so don’t forget to mention your previous supervisory experience. Share examples of how you've successfully managed teams or projects, and how you’ve handled challenges. We love to see strong communication and coaching abilities!
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that. Double-check for any typos or errors, and ensure that all your information is accurate. We appreciate candidates who take pride in their work and can maintain high standards!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role there. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at HIVED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Night Shift Manager. Familiarise yourself with the key tasks like supervising handlers and ensuring area readiness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Highlight your previous experience in fast-paced operational roles. Be ready to discuss specific examples where you've successfully managed teams, handled exceptions, or improved processes. This will demonstrate your capability to handle the demands of the job.
✨Communicate Effectively
Strong communication is crucial for this role. Practice articulating your thoughts clearly and concisely. During the interview, focus on how you can build relationships and work cross-functionally, as these skills are essential for coordinating handlers and supporting the Night Ops Manager.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values. Consider asking about their continuous improvement initiatives or how they support team development.
