At a Glance
- Tasks: Support transport operations, ensuring compliance and efficient fleet management.
- Company: Join HIVED, a fast-growing climate and logistics startup in London.
- Benefits: Enjoy 25 days holiday, private medical insurance, and team socials.
- Other info: Dynamic team environment with excellent growth opportunities.
- Why this job: Be part of a sustainable delivery revolution and make a real impact.
- Qualifications: Experience in transport administration and strong organisational skills.
The predicted salary is between 60750 - 74250 £ per year.
About HIVED
At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.
Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet.
In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.
A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners.
From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.
Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.
Our tight-knit team is made up of ex-Revolut, Bain, Hello Fresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, Nordic Ninja VC and the British government.
We’re passionate about driving innovation and redefining the future of delivery.
Our Values
- We Are Kind - Kind to the planet, our team and our partners.
We listen with purpose, leave our egos at the door and aren't afraid to make difficult decisions.
We must never confuse kindness with being "nice" - it requires us to be fair, consistent, honest, thoughtful and compassionate.
- We Are Tenacious - We fight every day to keep the customer promise, for every parcel entrusted to us.
No matter how hard it gets or whatever stands in our way, we are relentless in our pursuit of excellence.
- We Are Curious - We never settle, constantly challenge convention and are never afraid to ask why.
We believe there is always more to learn, always a better way, and that we're always only just getting started.
We never fight the urge to be inquisitive, to understand the world around us and to explore where others might not.
- We Are Resourceful - Our planet's resources are scarce and our future depends on our ability to use them wisely.
Waste is the enemy.
We strive to do more with less, be more efficient and make the most of what we have.
Role Overview
At HIVED’s Redditch depot, you are a key operational support professional, ensuring the smooth, compliant, and efficient running of transport operations.
Reporting to the Redditch Transport Manager, you will provide administrative oversight, monitor compliance, maintain accurate records, and support planning and fleet coordination.
This role combines attention to detail with operational awareness to keep our fleet and drivers performing at their best.
- What You’ll Be Doing
- Compliance Support & Operational Oversight
- Maintain and update driver hours, ensuring adherence to the Working Time Directive and Drivers’ Hours Regulations.
- Maintain records for DVSA audits, including vehicle documentation, collection paperwork, gate checks, and fleet damage audits.
- Complete weekly fleet damage audits and gate checks, reporting findings to the Transport Manager and assisting with corrective actions.
- Support upkeep of the Convey compliance dashboard, reviewing vehicle defects and approvals and ensuring timely resolution.
- Monitor VOR (Vehicle Off Road) vehicles, ensuring maintenance or repair bookings are scheduled promptly to minimise downtime.
- Planning & Resource Management
- Validate transport plans to ensure staffing aligns with operational requirements.
- Support the end-to-end process for hiring new drivers, maintaining a resilient recruitment pipeline.
- Coordinate with the planning team to implement operational changes and resolve scheduling conflicts.
- Track and schedule Preventative Maintenance Inspections (PMIs) for the fleet, ensuring tractors and trailers are serviced on schedule.
- Administrative Support & Reporting
- Prepare and maintain accurate operational and compliance reports for the Transport Manager.
- Support driver onboarding with administrative requirements, including induction paperwork and training records.
- Assist in arranging meetings with the Transport Manager for driver training, incident investigations, and compliance debriefs.
- What We’re Looking For
- Strong understanding of O-Licence compliance and DVSA standards.
- Minimum 2 years’ experience in transport, logistics, or operational administration.
- Skills: Highly organised, detail-oriented, problem-solving, and safety-conscious.
- Attributes: Reliable, structured, proactive, and able to elevate risks appropriately.
- Day in the Life
- Morning: Compliance & Readiness
- Review operational flags, staffing updates, and driver hours.
- Process and maintain collection paperwork, compliance dashboards, and vehicle documentation.
- Complete weekly gate checks and fleet damage audits, flagging issues for action.
- Schedule upcoming PMIs and track maintenance bookings.
- Midday: Administration & Planning
- Support transport planning and implement any "on-the-day" operational adjustments.
- Maintain driver records, training logs, and compliance documentation.
- Assist with incident reporting, infringement debriefs, and training administration.
- Afternoon: Reporting & Recruitment
- Validate transport plans for upcoming days and ensure staffing coverage.
- Manage driver recruitment pipeline and support onboarding administration.
- Review fleet and driver metrics, escalating issues to the Transport Manager.
- Support continuous improvement initiatives in transport operations and compliance processes.
- How We Reward Our Team
- Dynamic working environment with a diverse and driven team
- Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
- 25 days of holiday allowance plus public holidays
- if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays
- similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays
- 1 Birthday Day Off + 2 Tenure-Based Additional Days Off
- Subsidised Private Medical Insurance including dental, vision & mental health therapy
- Bi-annual performance reviews and tailored development plans
- Annual compensation review
- Team lunch provided once a week
- Quarterly team socials and annual sports day (HIVED Olympics)
- Enhanced maternity/paternity/adoption policy as day 1 right
- Community volunteer days
- Cycle to work scheme
- Dog friendly office and depots
- Mac Book Air or Windows Laptop (depending on your preference)
Want to learn more?
- Meet the team in 60 seconds: Behind the scenes with HIVED
- HIVED is B Corporation certified
- HIVED is #7 on The Sunday Times Tech 100
- Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network
- Check the Impact Reports for 2024 and 2025
- Keep up with HIVED here
- #J-18808-Ljbffr
Transport Administrator in London employer: HIVED
HIVED is an excellent employer, offering a dynamic work environment at its Hayes depot where you can thrive in your role as a Fleet & Driver Operations Supervisor. With 25 days of holiday, subsidised medical insurance, and ample opportunities for professional development, we prioritise employee growth and well-being, making it a rewarding place to build your career in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Administrator in London
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like HIVED.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by HIVED. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Administrator in London
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at HIVED, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at HIVED and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into HIVED. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at HIVED
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at HIVED.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to HIVED.
